- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …projects across more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... heavily automated manner, where possible. * Configure new Linux systems for customer use and ensure that initial configurations meet required enterprise baselines &… more
- JPMorgan Chase (Palo Alto, CA)
- …and platforms to streamline payment processes, bolster fraud detection, and enrich customer experience. You will also be tasked with designing and executing highly ... a retirement savings plan, backup childcare, tuition reimbursement, mental health support , financial coaching and more. Additional details about total compensation… more
- Intuit (Mountain View, CA)
- …that support prioritization of work and investments. + ** Customer Success & Support Expert** : Proven ability to lead and develop large scale customer ... teams contribute to customer loyalty, retention, and revenue growth. You will lead a team responsible for driving performance across a scaled group of Partners… more
- Palo Alto Networks (Santa Clara, CA)
- …**Entitlement & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success** . In this high-impact leadership ... Leveraging deep expertise in product **licensing, entitlements, and consumption-based models** , ** customer success, customer support ,** you will translate… more
- PagerDuty (San Francisco, CA)
- … customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing ... retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer ...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- Parker Hannifin Corporation (Irvine, CA)
- …and advises management on needed actions. + May provide guidance to others in customer support , a related function, or a business team. Acts as prime ... two or more years of directly related experience in technical product customer support or contract administration. Knowledge, Skills and Abilities: Knowledge… more
- Safran (Irvine, CA)
- …quality notification letters. * Support customer business reviews. Track Customer Sat scorecards and drive improvement plans. * Lead periodic Customer ... the customers or through Program Office / Service Group. * Support data analysis for KPIs metrics ( Customer ... customer requirements. *Champion of the "Voice of Customer ". * Lead other quality functions to ensure… more
- LinkedIn (San Francisco, CA)
- …Product, Data Science and Data Engineering. Responsibilities: Solutions Innovation + Lead Customer Insights custom solutions delivery and innovation for ... advisory capabilities + Lead in the development of new and innovative Customer Insights scale assets (eg, meta analyses) that demonstrate the value of new and… more
- ServiceNow, Inc. (San Diego, CA)
- …purpose to make the world work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead the strategy and execution of ... Product, Marketing, and Operations to align lifecycle initiatives with business goals and customer needs. Digital Adoption & Engagement + Lead the roadmap for… more
- Intuit (San Diego, CA)
- …Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO)* Excellent verbal, ... **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax,… more