- The Hertz Corporation (Sacramento, CA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Parker Hannifin Corporation (Irvine, CA)
- …and advises management on needed actions. + May provide leadership to others in customer support , a related function, or a business team. Acts as prime ... instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at...is a global leader of integrated MRO services and support . We are renowned for our exceptional customer… more
- ITT (Valencia, CA)
- …and lead times to close sales opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team to ensure ... high-quality service delivery. + Develop and implement customer support strategies aligned with business goals and regulatory requirements. + Communicates the… more
- Autodesk (San Francisco, CA)
- …reinforce Autodesk culture. + Partner on the development of messaging frameworks that support Customer Success priorities and ensure global alignment across ... seeking a collaborative and experienced senior manager-level Communications Business Partner to support our Chief Customer Officer (CCO) with strategic business… more
- Amazon (San Francisco, CA)
- …address challenges, and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …with leaders from various departments, and develop impactful concepts that enhance customer experience. + Relationship Lead : Gain access to executive and ... health systems (IDNs). The SCD will represent the entire BD portfolio and lead a multi-functional matrix team consisting of sales, business unit national accounts,… more
- Intuit (San Diego, CA)
- …friction points within the implementation journey, leveraging insights derived from customer feedback, support tickets, and internal process analyses. + ... real estate, would also be beneficial. **How you will lead ** + Strategic Leadership & Program Management: + Define...Support teams to ensure seamless handoffs and integrated customer experiences. + Act as a key liaison between… more
- Virgin Galactic (Tustin, CA)
- …team to help lead the development and evolution of our digital customer platform to enable a bespoke and exclusive customer journey. Reporting directly ... to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of...be responsible for planning, secure development, integrations, testing and support of the digital customer platform for… more
- SAP (Palo Alto, CA)
- …for expanding usage and obtain customer advocacy. **-Demand Generation** + Lead and support sales and marketing events, both on-site and remote. ... leading strategic engagements, and collaborating across teams to drive customer success. **-Deal Support ** + Deliver high-impact...knowledge of SAP solutions and relevant industries, backed by customer success stories. + Lead complex deals… more
- Cardinal Health (Sacramento, CA)
- …customers are equipped to sustain training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and delivery ... **Job Summary** The Manager - Customer Training is responsible for leading a team...of high-impact training programs. + Lead and execute a scalable learning… more