- Cornerstone onDemand (New York, NY)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and… more
- Logitech (Albany, NY)
- …in joining a paid-for Services program with high opportunities? We are searching for a ** Senior Customer Support Engineer** in the AMR region who will be ... The role will focus mainly on Logitech's Paid Services support for video conferencing solutions but may occasionally be...assist customers with issues that ensure that the Enterprise customer 's meeting rooms stay running and quickly help to… more
- Centrotherm (Waterford, NY)
- …development opportunities may include: Customer Support Specialist ? Product Support Specialist ? Senior /Lead Customer Support Specialist ? ... Customer Support Specialist Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188)...a call center) with clear opportunities to grow into senior positions within Customer Service, Inside Sales,… more
- iPostal1 (Montebello, NY)
- …channels (calls, chats, email). + Provide direct supervision and support to Customer Service Agents and Senior Customer Service Agent, ensuring team ... efficiency, and adherence to established procedures. The Team Lead provides escalated customer support , manages work distribution, monitors service levels, and… more
- Comcast (New York, NY)
- …to the Senior Manager, Customer Success, we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This role ... retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager, you will serve...clients and internal teams (Engineering, Product, Account Management, and Support ) to ensure timely and effective issue resolution and… more
- Capital One (Albany, NY)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... focus on horizontal expertise across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders.… more
- eightfold.ai (New York, NY)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for ... and continually driving value from the Eightfold Talent Intelligence Platform. Our Senior Customer Success Managers share best practices and play-books to… more
- Cardinal Health (Albany, NY)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for… more
- Oracle (Albany, NY)
- …within a given industry or an IC3 that has developed equivalent expertise. A CS Senior Advisor leverages their experience to support the most complex deals with ... week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for...This individual contributor role, as a _Customer Success (CS) Senior Advisor_ , brings 10+ years of experience as… more
- Coinbase (Albany, NY)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more