- MongoDB (New York, NY)
- …(Sales, Marketing, Support , Product, etc.) and helping to build the Customer Success "brand" across our entire organization and within Eastern North America + ... across MongoDB teams, organizations and offices **Success Measures** The Senior Manager, Customer Success will be successful...policy, we value our employees' wellbeing and want to support them along every step of their professional and… more
- Amazon (New York, NY)
- Description As Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help ... drive enterprise adoption and measurable customer business value realization for AWS generative AI services...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (New York, NY)
- …in short term and long term strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity and passion for understanding ... about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure… more
- Rocket Software (Albany, NY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ... enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with… more
- Amazon (New York, NY)
- …visible, ongoing, and contribute directly to our commitment to being the most customer -centric company on earth. The ideal candidate will not only have strong ... improvements and new supply chain initiatives - Provide strategic recommendations to senior leadership on supply chain strategy and resource allocation About the… more
- Simon & Schuster (New York, NY)
- …and territories. For more information visit our website at www.simonandschuster.com. The ** Senior Manager, Client Services & Support ** is responsible for leading ... and overseeing the enterprise-wide support of end-user computing environments. This role manages a...timely resolution of issues, and maintain high levels of customer satisfaction. The Senior Manager plays a… more
- City of New York (New York, NY)
- …its social media sites, Twitter, Facebook, Instagram and YouTube. Licensing seeks a Senior Customer Service Representative to join the Intake team, with strong ... advocates for public policy that furthers its work to support New York City's communities. For more information about... customer service, communications, and organizational skills. The prospective candidate… more
- Stark Tech Group (Clifton Park, NY)
- …incentives) + Employee Assistance Program + Competitive pay + Career development The Senior IT Support Services Specialist is responsible for providing an ... for a fulfilling career. We are gritty, employee, and customer -focused. Here are some of the benefits we provide:...and stakeholders at Stark Tech by providing hands-on technical support and troubleshooting. As part of the IT team,… more
- Mobile Health (Queens, NY)
- …office based in New York and may require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and ... vaccines and titers, and more. We stack hands to support our B2B client partners and are on a.... Facilitate weekly cross-functional syncs between operations, technology, compliance, customer service and leadership to ensure alignment and issue… more
- Ricoh Americas Corporation (Syracuse, NY)
- …Field Technology Service Manager duties as needed Complies with all company policies Customer Support Handles complex customer service situations with ... **Position Title:** ** Senior Field Representative, Field Services Support **...Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May… more