- GCI Communication Corp (Syracuse, NY)
- GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our ... across applicable product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Customer Focus and Sales: Extensive knowledge of the latest products, coupled… more
- Omnicell (New York, NY)
- …meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions ... ** Customer Success Manager** The Customer Success...testimonials, case studies) + Develop and maintain relationships with senior level executives at assigned accounts to identify opportunities,… more
- SAP (New York, NY)
- …or future visa sponsorship for this role at this time. **The SAP Academy for Customer Success is a global development program designed for talent who are early in ... technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and… more
- Verint Systems, Inc. (Albany, NY)
- …serves as a subject matter expertise for customer implementation and cloud platform support . The Senior Software Engineer works closely with a global team of ... At Verint, we believe customer engagement is the core of every global...more at www.verint.com . **Overview of Job Function:** Verint's Senior Software Engineer is responsible for all aspects of… more
- SAP (New York, NY)
- …team, that enhances your support in the role and is a critical customer -facing function within our Customer Success Board Area. + Immerse yourself in ... As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:...local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be… more
- The Hertz Corporation (Albany, NY)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- SAP (New York, NY)
- …includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer -facing function within our dynamic ... this role at this time.** The SAP Academy for Customer Success is a global development program designed for...local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have… more
- Casella Waste Systems Inc. (Rochester, NY)
- …within team to support Division sales representatives and provide excellent customer support \. Capable of solving increasingly complex problems and offering ... ## Position Summary The Customer Care Representative provides outstanding service to our...most escalations and handling a high volume of calls\. ** Senior Level:** 2\-4\+ years of progressively complex experience in… more
- Ricoh Americas Corporation (Binghamton, NY)
- **Job Title: Senior On-Site Service Specialist** **_This position is located at 33 Dominic Pace Industrial Pkwy, Sayre,PA,18840_** **Summary:** Join our dynamic team ... as a Senior On-Site Service Specialist, where you will play a...role in transforming our clients' experience through top-notch operations support . You will engage with cutting-edge technology in high-volume… more