- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer -oriented ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities include but are ... & IT Strategy. Relevant industry certifications, such as HDI Support Center Director or KCS v6 Practices Certification. +... portals, chatbots, and other automation tools to enhance service desk efficiency and customer … more
- CompuCom (Jacksonville, FL)
- …+ Provide business user / desktop / laptop support + Provide help line and service desk support + Attend calls on service desk ... Qualifications:** + Minimum 3 to 4+ years of high-level customer service experience and technical background +...+ Previous experience in Help Desk / Service Desk support + Vendor… more
- CAI (Tallahassee, FL)
- …looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese ... an efficient and accurate manner. This position will provide Service Desk support to our... Service Desk role and/or technical support role + 6-12 months of customer … more
- Katmai (Orlando, FL)
- …and recommend solutions to correct common failures. + Escalate complex problems to senior service desk support personnel. + Create and edit online training ... logging systems. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Maintain Tier-II service desk . + Support customers...more (1+) years' experience with information technology systems and customer service desk environments. +… more
- Cayuse Holdings (Tallahassee, FL)
- …Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... High school diploma or GED required. + Experience preferred Service Desk or Customer ...systems, customer support or IT support . + Experience with ServiceNow IT Service … more
- Marriott (Lake Buena Vista, FL)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- CompuCom (Tallahassee, FL)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide … more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer -oriented **Journeyman Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... + Lead small projects or initiatives to improve Enterprise Service Desk processes, under the guidance of...service request management. + Experience with remote desktop support tools (eg, TeamViewer, Remote Desktop, AnyDesk). + Experience… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer -oriented **Junior Enterprise Service Desk Technician** to join our team in **Doral, Florida.** ... but are not limited to:** + Provide first-level technical support to end users across the organization. + Troubleshoot...+ HS diploma + 1+ years of relevant Enterprise Service Desk experience. + Fundamental understanding of… more