- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- CACI International (Reston, VA)
- …HSD located in Reston, Virginia. Responsibilities: Key Responsibilities: + Provides Tier 2 in-depth troubleshooting and system-level support for incidents ... that cannot be resolved by the Tier 1 Help Desk support + Highly...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …from Tier 1 to Tier 2. * Act as a member of the Tier 1 Help Desk, providing end-user support . * Anticipated split between the helpdesk lead role and ... ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service...1 Help Desk as well as providing help desk support . In this role, you will monitor, support… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging trouble calls from ... and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor...customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support . + Maintain and update internal documentation for ... seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support… more
- CACI International (Springfield, VA)
- …growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission critical ... Tier 2 Systems Administrator Job Category: Information Technology...a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and network-related… more
- Red River (Chantilly, VA)
- …team tier alignment + Provide after hours on call support as required + Other business duties as assigned **Minimum** **Education/Certification/Experience** ... those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working...at the Service Desk. This position will handle technical support requests directly from customers as well as escalation… more
- CACI International (Sterling, VA)
- …of Travel: Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT ... architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure,...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more