- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …is looking for a Computer Equipment Support Operations II to support our government customer in Fort Eustis, Virginia. DESCRIPTION OF RESPONSIBILITIES: ... to be performed. + Operate the Service Desk with Tier II systems support , to include providing...action request system and coordinate as necessary with the customer to resolve the requested work. + Provide problem… more
- General Dynamics Information Technology (Arlington, VA)
- …and/or Tier 3 operations, preferably supporting a large-scale government customer . + Experience providing technical support for microcomputer hardware, ... **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support ,IT Help Desk **Certifications:** Security+, CE - CompTIA-Security+ CE -… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- DMS International (Virginia Beach, VA)
- …Possess a valid driver's license + Have the ability to obtain a Favorable Tier 3 Background. Logistics Support Specialist duties may include: + Administering: + ... + Innovation, + Teamwork, + Integrity in conduct, + Responsiveness to our customer 's mission + Obtain a suitable evaluation for mandatory drug screenings. DMS is… more
- CACI International (Reston, VA)
- …guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them ... our Luke Team! You will provide direct hands on support to a mission customer as part...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution.… more
- DMS International (Chesapeake, VA)
- …+ Innovation, + Teamwork, + Integrity in conduct, + Responsiveness to our customer 's mission + Obtain a suitable evaluation for mandatory drug screenings. DMS is ... currently seeking Administrative Support Specialists. The Administrative Support Specialist will...license + Have the ability to obtain a Favorable Tier 3 Background Investigation and a Secret Clearance when… more
- TekSynap (Radford, VA)
- …Engineers, and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments ... approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects. + Ensure customer satisfaction by fostering strong… more
- Rubrik (Richmond, VA)
- …and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. + Assists in the analysis, ... requirements of assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as a trusted technology… more
- Rubrik (Richmond, VA)
- …contact for all Salesforce needs on the GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST hours + Support ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1** _Incumbents without access to US Government data… more
- Leidos (Alexandria, VA)
- …experiencing issues reimaging workstations and troubleshoot local Distribution Point access. + Support customer requirements in a 24/7/365 mission environment. + ... **Description** Leidos is seeking an SCCM/MECM System Administrator to support a large enterprise IT contract for the DOD....customers to handle service inquiries and problems in a Tier 2 role. Duties include examining complex customer… more