- Logitech (Camas, WA)
- …operating systems.** + **Solid understanding of networking principles and Android-based devices.** ** Customer Support Experience Needed** + **Minimum of 8 years ... do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a...of complex technical issues and a high level of customer satisfaction. In addition to operational oversight and escalation… more
- SAIC (Bremerton, WA)
- **Description** SAIC is seeking an **IT Support Specialist ( Tier 1)** for a future program. **Work will be performed on site in Bremerton, WA.** The IT ... ensuring compliance and documentation for IT systems. **Duties and Responsibilities:** * Provide Tier 1 support and manage password resets, account creation, and… more
- TEKsystems (Seattle, WA)
- …contributes to success by supporting Audio Visual and Digital Signage technology solutions in support of all stores in North America. As a systems analyst this role ... include but are not limited to the following: Production Support - Audio Visual, Digital Signage and Drive system...as necessary. - Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to… more
- Microsoft Corporation (Redmond, WA)
- …engineering, or systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development ... role will have experience in and a passion for customer service and team relationships. You will partner with...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- Microsoft Corporation (Redmond, WA)
- …Cybersecurity, or related field + OR equivalent experience. + 1+ years experience with customer facing tier 3 technical support or software development ... role will have experience in and a passion for customer service and team relationships. You will partner with...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- Microsoft Corporation (Redmond, WA)
- …engineering, or systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development ... Make Bing Ads Technical Support at Microsoft Advertising part of your career...business impact. + Act to prevent user, partner and customer quality risk issues through industry awareness, new feature… more
- Amazon (Seattle, WA)
- …to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address ... Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce....decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc),… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides on-site Tier 2 technical end user support ...outcomes + Knowledge of principles and processes for providing customer and personal services to include customer … more
- Amazon (Bellevue, WA)
- Description Join Amazon's Customer Delivery Experience (CDE) Science Team as an Applied Scientist II to revolutionize global logistics through revolutionary research ... mathematical models optimizing speed, cost, and reliability - Drive innovation in customer experience using generative AI - Produce research reports and contribute… more
- Amazon (Seattle, WA)
- …Contact Center Management offerings for Amazon Customer Service, providing a seamless customer support experience. Key job responsibilities - Lead a team of ... Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service Operations...years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices… more