- Logitech (Camas, WA)
- …operating systems.** + **Solid understanding of networking principles and Android-based devices.** ** Customer Support Experience Needed** + **Minimum of 8 years ... do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a...of complex technical issues and a high level of customer satisfaction. In addition to operational oversight and escalation… more
- Microsoft Corporation (Redmond, WA)
- …engineering, or systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development ... role will have experience in and a passion for customer service and team relationships. You will partner with...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- Microsoft Corporation (Redmond, WA)
- …Cybersecurity, or related field + OR equivalent experience. + 1+ years experience with customer facing tier 3 technical support or software development ... role will have experience in and a passion for customer service and team relationships. You will partner with...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- Microsoft Corporation (Redmond, WA)
- …engineering, or systems engineering + OR equivalent experience. + 2+ years experience with customer facing tier 3 technical support or software development ... Make Bing Ads Technical Support at Microsoft Advertising part of your career...business impact. + Act to prevent user, partner and customer quality risk issues through industry awareness, new feature… more
- Amazon (Bellevue, WA)
- …into the US as a refugee or granted asylum. Key job responsibilities The Business Customer Experience team seeks an experienced Tier 2 leader to establish and ... through quantifiable technical metrics, optimizing team performance, and maintaining high customer satisfaction in a 24x7 technical support environment. Basic… more
- Amazon (Seattle, WA)
- …to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address ... Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce....decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc),… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides on-site Tier 2 technical end user support ...outcomes + Knowledge of principles and processes for providing customer and personal services to include customer … more
- Amazon (Bellevue, WA)
- Description Join Amazon's Customer Delivery Experience (CDE) Science Team as an Applied Scientist II to revolutionize global logistics through revolutionary research ... mathematical models optimizing speed, cost, and reliability - Drive innovation in customer experience using generative AI - Produce research reports and contribute… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Shaw Industries Inc (Seattle, WA)
- Job Title Sr Manager Customer Marketing, West region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for ... design, innovation and operational excellence, the company takes a people-centered, customer -focused, and growth-minded approach to meet diverse market needs. It… more