- Logitech (Camas, WA)
- …operating systems.** + **Solid understanding of networking principles and Android-based devices.** ** Customer Support Experience Needed** + **Minimum of 8 years ... do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a...of complex technical issues and a high level of customer satisfaction. In addition to operational oversight and escalation… more
- Microsoft Corporation (Redmond, WA)
- …Cybersecurity, or related field + OR equivalent experience. + 1+ years experience with customer facing tier 3 technical support or software development ... role will have experience in and a passion for customer service and team relationships. You will partner with...to markets globally. Create process or troubleshooting documentation for Tier 1 and Tier 2 support… more
- Amazon (Seattle, WA)
- …to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address ... Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce....decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc),… more
- ASM Research, An Accenture Federal Services Company (Vancouver, WA)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides on-site Tier 2 technical end user support ...outcomes + Knowledge of principles and processes for providing customer and personal services to include customer … more
- Amazon (Bellevue, WA)
- Description Join Amazon's Customer Delivery Experience (CDE) Science Team as an Applied Scientist II to revolutionize global logistics through revolutionary research ... mathematical models optimizing speed, cost, and reliability - Drive innovation in customer experience using generative AI - Produce research reports and contribute… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Shaw Industries Inc (Seattle, WA)
- Job Title Sr Manager Customer Marketing, West region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for ... design, innovation and operational excellence, the company takes a people-centered, customer -focused, and growth-minded approach to meet diverse market needs. It… more
- CAI (Olympia, WA)
- …+ Collaborate with business units and coordinate with cross-functional teams + Provide tier 1 support for Division applications + Perform technical and ... **Job Summary** We are looking for a motivated Product Support Specialist ready to take us to the next...us to the next level! If you have strong customer service experience, specifically in healthcare, and are looking… more
- Amazon (Seattle, WA)
- …forecasting, scheduling, and real-time management solutions that power efficient, frustration-free customer support . We are seeking an experienced Research ... Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we… more
- Lumen (Olympia, WA)
- …service delivery, and support teams to ensure a unified approach to customer success. * Performance Metrics: Track and report on objective key results (OKRs) ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The… more