- Amazon (Seattle, WA)
- …forecasting, scheduling, and real-time management solutions that power efficient, frustration-free customer support . We are seeking an experienced Research ... Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we… more
- Lumen (Olympia, WA)
- …service delivery, and support teams to ensure a unified approach to customer success. * Performance Metrics: Track and report on objective key results (OKRs) ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The… more
- Lumen (Olympia, WA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing...Service Improvement Plans) * Partner with sales, delivery & support to ensure successful deployment of solutions and services… more
- Amazon (Seattle, WA)
- …in dynamic environments, be self-motivated to take on challenging problems to improve customer experience, moving fast to ship solutions and then iterating on user ... friction and enable scientific solutions for products - Analyze and improve customer experiences using Amazon's diverse data sources and computing resources. - Your… more
- Wolters Kluwer (Olympia, WA)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data. + Design and lead top- tier training programs for ... **About the Role:** As a Customer Success Lead, you will be recognized as...as a senior advisor for key clients, ensuring exceptional support . + Drive significant product/service improvements based on high-level… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to help shape the development and evaluation of agentic ... is dedicated to improving Amazon's technical products through evaluating the end-to-end customer experience. Our team's mission is to constantly challenge the status… more
- Amazon (Seattle, WA)
- …Amazon digital product improvement? Do you want to dive deeper into how customer experience can be measured by GenAI, machine learning and computer vision ... globally. We build the automated products to measure the customer experience and digital products performance on the devices...Manager to lead, hire and expand a team of Hardware/ Support /Lab Development Engineers. You will focus on driving the… more
- Broadcom (Bellevue, WA)
- …Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive and proactive support experience by advocating their ... blockers. The role provides a unique opportunity to interact daily with top- tier , strategic customer organizations from varied industries and allows you… more
- Amazon (Seattle, WA)
- …the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. The Worldwide Defect ... Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ...life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Google (Seattle, WA)
- …collaborating with sales, senior leaders, and marketing to drive tangible customer business outcomes. The Executive Sponsor Program empowers Cloud leaders to ... C-level relationships, uncovering new growth opportunities, and partnering closely with our top- tier customers to uncover and solve their toughest issuess. You will… more