- Palo Alto Networks (Santa Clara, CA)
- …open communication + Previous experience in a customer -facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of ... we all win with precision. **Your Career** As a Technical Support Engineer , you will...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Panasonic Avionics Corporation (Los Angeles, CA)
- …availability guarantee as specified in the agreements. Works closely with CSE's ( Customer Support Engineer ), TSE's ( Technical Support Engineer ), ... activities. + Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for… more
- Cleo (Sacramento, CA)
- …Iprovides initial contact with customers, assessing andassistingwith technical issues and customer inquiries. The Support Engineer I is dedicated and ... ** Support Engineer I** Remote - US...excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Santa Clara, CA)
- …and the kind of precision that drives great outcomes. **Job Summary** As a Sr. Technical Support Engineer for our Platinum customers, you will be a ... level of support . **Key Responsibilities** + Provide advanced post-sales technical support , including configuration, troubleshooting, and best practices to… more
- PagerDuty (San Francisco, CA)
- … base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and ... Identify and resolve customer issues, taking escalations from Frontline Technical Support + Successfully debug and resolve customer email and screenshare… more
- IBM (San Jose, CA)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... for curious, driven, and customer -focused engineers to join our team of Technical Support Engineers. As a support engineer , you'll gain hands-on… more
- IBM (San Jose, CA)
- … technical issues * Provide thoughtful direction and support for technical inquiries * Ensure that customer issues are resolved as expediently as ... AI - reach out and join us! Hybrid Cloud Support Engineer As a Hybrid Cloud ...years of experience supporting large enterprise customers in a customer -facing support role * Experience with supporting… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …various factors. You will serve our customer base by providing tailored technical support , managing escalations, and conducting weekly reviews and root cause ... better products and stronger cybersecurity. **Key Responsibilities** + Provide advanced-level technical support to top-tier customers, ensuring prompt resolution… more