- Fortive Corporation (San Francisco, CA)
- …implementation, documentation & knowledge management, and customer engagement. The Technical Support Engineer influences internal and external customers ... A Technical Support Engineer is...A Technical Support Engineer is responsible for troubleshooting...knowledge sharing. **Qualifications:** + Two to three years of customer support , SaaS preferred + Proficient in… more
- Palo Alto Networks (Santa Clara, CA)
- …open communication + Previous experience in a customer -facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of ... all win with precision. **Your Career** As a Senior Technical Support Engineer , you will...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …tooling Requirements + 5+ years in a technical , customer -facing role ( Technical Support Engineer , Implementation Engineer , Systems Engineer , ... Learn more at KeeperSecurity.com. About the Role As a Technical Migration Specialist, you will lead customer ...or similar platforms. You will leverage your background in technical support , implementation, and troubleshooting of endpoint… more
- Panasonic Avionics Corporation (Los Angeles, CA)
- …availability guarantee as specified in the agreements. Works closely with CSE's ( Customer Support Engineer ), TSE's ( Technical Support Engineer ), ... activities. + Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for… more
- Palo Alto Networks (Santa Clara, CA)
- …skills + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations Engineer ... the global Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …of our customers, as well as for the health of ServiceNow. In this role, the support engineer will resolve technical cases created by customers looking for ... get to do in this role:** ** ** The Support Engineer is part of a global...impact on the function or industry. + 4+ years customer facing technical support experience… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and onsite to Field...GEHC escalation process as needed, working closely with local customer and CSO stakeholders to define and support… more
- IBM (San Jose, CA)
- **Introduction** **Your role and responsibilities** Technical Support Engineer , IBM Corporation, San Jose, CA (Up to 80% telecommuting permitted) * Provide ... products. * Conduct analysis and research of moderately complex technical customer problems. * Provide timely resolution...related and two (2) years of experience as a Technical Support Engineer , Software Developer… more
- Palo Alto Networks (Santa Clara, CA)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure**… more