- Palo Alto Networks (Santa Clara, CA)
- …Experience** + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as Escalations ... + Previous experience in a customer -facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of Kubernetes, GCP,… more
- Palo Alto Networks (Santa Clara, CA)
- …platforms. + Innovate new product features based on customer , partner, and technical support engineer feedback + Proactively identify product features ... for all Next-Gen Firewall platforms. As a Platform Software Engineer , you will be expected to participate in all...experience in device drivers, platform software, hardware bring-up and support + Experience with Linux Kernel, DPDK, Platform and… more
- Panasonic Avionics Corporation (Los Angeles, CA)
- …availability guarantee as specified in the agreements. Works closely with CSE's ( Customer Support Engineer ), TSE's ( Technical Support Engineer ), ... activities. + Assist in troubleshooting and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support Engineers for… more
- Cleo (Sacramento, CA)
- …Iprovides initial contact with customers, assessing andassistingwith technical issues and customer inquiries. The Support Engineer I is dedicated and ... ** Support Engineer I** Remote - US...excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor… more
- Palo Alto Networks (Santa Clara, CA)
- …the kind of precision that drives great outcomes. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- LiveRamp (San Francisco, CA)
- …data providers. + Contribute towards building a great company. **Your team will:** The Technical Support Engineer team is responsible for resolving clients' ... enable client satisfaction and company growth. + Work in tandem with LiveRamp's Global Customer Support team while providing technical support to many of… more
- PagerDuty (San Francisco, CA)
- … base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and ... Identify and resolve customer issues, taking escalations from Frontline Technical Support + Successfully debug and resolve customer email and screenshare… more
- IBM (San Jose, CA)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... for curious, driven, and customer -focused engineers to join our team of Technical Support Engineers. As a support engineer , you'll gain hands-on… more
- Nutanix (San Jose, CA)
- …in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid ... experience as a Systems Reliability Engineering (SRE) Intern, solving complex technical product-related problems and delivering world-class customer outcomes. As… more
- Acuity Inc. (Costa Mesa, CA)
- …13,000 dedicated and talented associates. Visit us at www.acuityinc.com . **Job Summary** The Technical Support Engineer delivers regional technical ... in a technical /engineering discipline, or equivalent experience + Experience in Customer Support or Technical Support - preferably customer … more