- JPMorgan Chase (Tampa, FL)
- …contribute to the firm's operational efficiency and risk mitigation strategies. As a VP Latin America (LATAM) Client Service Manager within the Global Client Support ... **Required qualifications, capabilities, and skills** + 7+ years of experience in managing customer service teams in a financial institution, with a focus on service… more
- JPMorgan Chase (Tampa, FL)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops and implements a comprehensive… more
- MUFG (Tampa, FL)
- …assigned the following Functions: (1) Workflow Management; (2) Quality Control and Customer Service; (3) Training; (4) Staff & Performance Management and (5) Provide ... UCP and ISP98 perspectives. Join product teams and A/C officers on customer calls **Product Knowledge** : Strong draft review knowledge, product developments and… more
- JPMorgan Chase (Tampa, FL)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and… more
- JPMorgan Chase (Tampa, FL)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and… more
- JPMorgan Chase (Tampa, FL)
- …+ Manage discovery efforts and analyse client user scenarios to uncover innovative customer solutions. + Oversee the creation and maintenance of a migration backlog ... experiences. + Ensure products are scalable, resilient, and stable to meet customer expectations. + Drive and deliver a successful migration roadmap aligned with… more
- Citigroup (Surfside, FL)
- …overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may ... controls + Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service + Leverage workforce planning… more
- Citigroup (Tampa, FL)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- MUFG (Tampa, FL)
- …and/or workflow inefficiency and implement corrective measures; (f) ensure quality customer service is always provided; (g) identify risks and mitigate such ... and zero balance accounting + Manage electronic transfer processes + Approve customer lifting charges related to wire transfers + Purchase currencies through foreign… more
- PagerDuty (Tallahassee, FL)
- …a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and ... learning sets us up for success. You will be expected to participate in customer facing and industry engagements that yield input into our technology vision and… more