- UNUM (Dunwoody, GA)
- …Help us help others, and join Team Unum today! **General Summary:** The CX Manager is responsible for leading cross-functional teams through the execution of ... strategic investments that increase customer satisfaction, loyalty and advocacy. The CX Manager ensures that strategic experiences are actively managed and assessed… more
- Coinbase (Atlanta, GA)
- …supported. At Coinbase, we are building a world-class Customer Experience ( CX ) organization that supports millions of users globally--across Consumer and Compliance ... operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers in service of our Consumer … more
- Wolters Kluwer (Kennesaw, GA)
- ** CX /UX Designer - Hybrid USA R0050759** **| DXG | UX/ CX COE - Wolters Kluwer Tax & Accounting** **About the Role:** The **UX/ CX Designer** is responsible ... closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into simple, balanced… more
- UNUM (Dunwoody, GA)
- …us help others, and join Team Unum today! **General Summary:** The Senior CX Manager is responsible for leading cross-functional teams through the execution of ... of experiences that reduce friction in key strategic investments. The Senior CX Manager ensures that experiences are actively managed and assessed for impact,… more
- Wolters Kluwer (Kennesaw, GA)
- **Senior CX /UX Designer - Hybrid TX R0050760 | DXG | UX/ CX COE - Wolters Kluwer US, Inc.** Job Description As a **Senior CX /UX Designer** , you will take on ... with colleagues. You will report to the [ **Lead CX /UX Designer** ], and work under the leadership of the [ **Manager, CX /UX Design** ]. This role is a part of [… more
- Altium Packaging (Atlanta, GA)
- …Georgia 30339 Work Shift: Salary Exempt (United States of America) The Senior CX Change Management Specialist is a strategic and hands-on role responsible for ... driving successful adoption of CX technologies and processes across the organization. In this...a critical role in enabling the success of upcoming CX initiatives, starting with a major eCommerce platform launch… more
- Acuity Brands (Atlanta, GA)
- …**Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty ... reimagine how we serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects future customers, improves… more
- Wolters Kluwer (Kennesaw, GA)
- **Senior UX/ CX Research Consultant - Hybrid USA R0050257** **| DXG | EXO | Wolters Kluwer DXG US, Inc.** **The Company** Wolters Kluwer is a global leader in ... technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our customer-facing products… more
- Coinbase (Atlanta, GA)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. * Act as the CX coordinating body for BPO RFPs, working with Legal and Procurement to drive partner selection,… more
- Zoom (Atlanta, GA)
- Zoom CX is experiencing rapid growth and is seeking an ambitious and results-driven Account Executive to hunt and close new business opportunities. This strategic ... identifying and capturing greenfield opportunities, driving transformative customer experience ( CX ) outcomes through consultative solution selling. The ideal candidate… more