- TTEC (Atlanta, GA)
- …enable contact center employees, and continuously optimize business outcomes through digital CX transformation. TTEC is proud to be an equal opportunity employer ... where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to… more
- RELX INC (Alpharetta, GA)
- …support of on premise and cloud platforms (eg Voice/Telephony, SMS, WFM, Email, Chat, CX , IVR, etc.) information technology solutions with a focus on but not limited ... to voice architecture design, strategies and security/PCI compliance. This position performs moderately difficult research, design, and systems engineering assignments and also responds to system management alerts to handle system/operations exceptions, within… more
- Mass Markets (GA)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Coinbase (Atlanta, GA)
- …services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, ... with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be building applications that will enable Coinbase Customer Agents and other users to… more
- Coinbase (Atlanta, GA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each… more
- Mass Markets (Savannah, GA)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Comcast (Atlanta, GA)
- …or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Leadership; Communication; Business Sales Base pay is one part of the ... Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast… more
- PNC (Hiram, GA)
- …**Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales **Competencies** Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience** Roles at this level… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …customer service, employee engagement, and maximize cost efficiencies to improve the CX . What you need to succeed (minimum qualifications) + Current MBA Student. ... + Candidate must have a planned MBA program graduation date by the Summer of 2026. + At least three years (36 months) of post-undergraduate work experience in a dynamic, professional environment or relevant military experience. + Must be able to work onsite in… more
- Mass Markets (GA)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more