- PNC (Decatur, GA)
- …**Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales **Competencies** Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding… more
- PNC (Suwanee, GA)
- …**Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales **Competencies** Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience** Roles at this level… more
- PNC (Lawrenceville, GA)
- …**Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales **Competencies** Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding… more
- PNC (Peachtree Corners, GA)
- …**Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales **Competencies** Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding… more
- Coinbase (Atlanta, GA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... value-added customer support in crypto. That mission starts with truly world-class social support: fast, empathetic, secure, and proactive. As Head of Social Support, you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn,… more
- CXG (Dunwoody, GA)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live (https://live.cxg.com/auth/index.asp#signup) . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements + Must be 18 years of age… more
- CXG (Alpharetta, GA)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements + Must be 18 years or older. + Current customer of premium and luxury… more
- CXG (Atlanta, GA)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements + Must be 21 years or older. + Current customer of premium and luxury… more
- Capgemini (Atlanta, GA)
- …or virtual agents, preferably in the telecom domain. . Experience with Dialogflow CX , including flow design, fulfillment, and testing. . Proficiency in Python for ... developing webhook services and automation scripts . Experience with webhooks, RESTful APIs, and backend integration patterns. . Familiarity with telecom systems such as CRM, billing platforms, and IVR. . Hands on knowledge using Gen AI, Playbooks & CCAI… more
- Turner & Townsend (Atlanta, GA)
- …with all stakeholders including but not limited to the Client Quality Assurance team, Cx Agent, GC and trade partners, AE team and equipment vendors. + Chair and ... manage quality control meetings including stakeholder kickoff, weekly maintenance meetings and a culminating scope completion meeting including final scope walk and report. + Detail tracking of RFIs and driving issue resolution. + Manage and issue weekly… more