- SAP (Atlanta, GA)
- …Logistics, or Product and Project lifecycle management. + SAP Customer Experience ( CX ) - Knowledge of e-commerce, sales, customer service, and marketing processes. + ... SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications. + SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics,… more
- Serta Simmons Bedding (Doraville, GA)
- …with sales team to understand account level strategies and identify and drive CX opportunities + Run and analyze reporting and make suggestions based on findings, ... including measuring change impact and authoring customer site audits + Work with internal team to continue to drive process improvements and increase efficiencies + Field ad hoc requests, address & solve for urgent business needs, and complete other duties as… more
- Mass Markets (GA)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- EPAM Systems (Atlanta, GA)
- …expertise in SAP S/4HANA (Finance, Logistics, Manufacturing), SAP SCM, and SAP CX + Strong understanding of SAP S/4HANA migration, implementation approaches, and ... methodologies (eg, SAP Activate, Agile) + Proven leadership skills with experience managing SAP teams, governing project deliveries, and working with outsourcing/delivery models (onshore, nearshore, offshore) + Advanced planning, management, and project… more
- Celestica (Atlanta, GA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically hands-on one. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of… more
- CXG (Roswell, GA)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live (https://live.cxg.com/auth/index.asp#signup) . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements + Must be 18 years of age… more
- Comcast (Atlanta, GA)
- …basis protected by applicable law. **Skills:** Customer Experience ( CX ); Employee Engagement; Accountability; Results-Oriented; Communication; Continual Improvement ... Process; Cross-Functional Teamwork Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most… more
- Carrington (Atlanta, GA)
- …+ One to three (1-3) years of experience with SQL preferred + Programming ( CX ) preferred or 2-3 years in other program languages + Experience in Alarvia Via ... or Genesys Cloud and eWFM preferred + Experience with Python, Java, JYSON, and SSIS preferred + Previous experience in Project Management a plus + Predictive dialer experience a plus + Proven experience influencing in complex organization structures **Our… more
- Concentrix (Atlanta, GA)
- …(SIPOC, FMEA, Process Mapping) + Comprehensive understanding of Business Process Service & CX business & associated channels + Strong experience in 1 or 2 ... industries/domains verticals like Automotive; BFSI; Consumer Electronics; Energy and Public Sector; Healthcare Services; Insurance, Media & Communications; Retail & eCommerce; Technology; and Travel, Transportation & Tourism + Solution Design exposure +… more
- TEKsystems (Atlanta, GA)
- …vendors and internal stakeholders. * Partner closely with the Customer Experience ( CX ) team to deepen audience understanding by integrating tracking data, channel ... behavior, market intelligence, and competitive insights. Work together to ensure findings reflect the needs, behaviors, and mindsets of high-priority audiences and are actionable across brand and marketing use cases. * Produce regular brand health reporting,… more