- Amazon (Los Gatos, CA)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's investigate ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership....- Capable of working closely with data and using analytics to problem-solve - - Ability to travel both… more
- Coinbase (Sacramento, CA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, ... across the organization to make data-driven decisions. As an Analytics Engineer on our team, you will...solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team… more
- Coinbase (Sacramento, CA)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... Experience with descriptive and inferential statistics * Experience with product analytics * Experience with customer support metrics/data P72836 \#LI-Remote *Pay… more
- Amazon (San Francisco, CA)
- …tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country. ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership....alongside them on customer issues. As an Field Support Engineer , you will: - Serve as an expert on… more
- Amazon (Los Gatos, CA)
- …the connected home. eero is looking for an experienced software development engineer on the Connectivity - Systems software team. Responsibilities will include ... new customer features and improving our fleet observability. This engineer will focus on L3+ in the network software...code reviewing , phone screen a candidate, prioritize incoming CX tickets, and collaborate with product on the feasibility… more
- Celestica (San Jose, CA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... to systemically and expediently drive issues/escalations resolutions. The Network Engineer engages with customers to understand their topology and provides… more
- Cisco (San Diego, CA)
- …Team** Our Consulting Engineers are an integral part of the Customer Experience ( CX ) team delivering Business Critical Services to our customers! We combine the ... power of Cisco Analytics and Knowledge with the outstanding technical expertise and...the groundbreakers of technology. **Your Impact** As a Consulting Engineer , you will help drive the effort to transform… more
- ServiceNow, Inc. (Santa Clara, CA)
- …+ Partner with Product, Design, Research, and Data to operationalize product analytics , experimentation, and voice-of-customer. + Ensure CX KPIs (time-to-value, ... It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today -… more