• Client Experience & Insights Analyst

    City National Bank (Los Angeles, CA)
    … - Officer or AVP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The CX & Insights Analyst works with product and business unit stakeholders ... required of business stakeholders. * End-to-end creation and implementation CX programs and leveraging CX data...mid-level stakeholders across the organization * Help assess new data sources for service & digital insights … more
    City National Bank (09/19/25)
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  • Client Experience & Insights Senior…

    City National Bank (Los Angeles, CA)
    …experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or...CX research programs. And finally, it includes leveraging CX data to create dashboards and reports… more
    City National Bank (09/19/25)
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  • Prin Customer Experience Analyst

    UKG (Sacramento, CA)
    …Overview We are seeking a data -driven, customer-obsessed Principal Customer Experience ( CX ) Analyst to join our newly formed Customer Experience Intelligence ... team. In this role, you will leverage customer data , feedback, and behavioral insights to identify...Insights & Intelligence Delivery Provide actionable feedback to CX , ESE and Product teams to drive continuous improvement… more
    UKG (11/17/25)
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  • Business Analyst

    NTT DATA North America (Carlsbad, CA)
    …to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA 's Client is currently seeking a Business Analyst to join their team ... Platform Planning initiative focuses on transforming Customer Experience ( CX ) and Service Management by integrating data ...Analyst with a solid background in Customer Experience ( CX ) and Service Domain processes. The candidate will serve… more
    NTT DATA North America (11/04/25)
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  • Contact Center Data & Systems…

    Newegg Inc. (Diamond Bar, CA)
    …capability to manage multiple priorities and projects. + Skilled at translating data insights into actionable business strategies. + Demonstrates a customer- ... forecast staffing needs, and identify operational gaps. + Provide data -driven insights and recommendations to improve efficiency,...meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data , identify… more
    Newegg Inc. (10/21/25)
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  • Business Reporting Analyst - CCaaS (Contact…

    Stanford Health Care (Newark, CA)
    …Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the integrity of all data used ... (United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting … more
    Stanford Health Care (09/16/25)
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  • IT Business Analyst , AI-Driven Support

    Palo Alto Networks (Santa Clara, CA)
    …intelligent solutions. + Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively ... of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations… more
    Palo Alto Networks (11/19/25)
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  • TMS Compliance QA Analyst IV

    Coinbase (Sacramento, CA)
    …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA… more
    Coinbase (08/29/25)
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  • Director Customer Experience Intelligence.

    UKG (Sacramento, CA)
    …segments. Executive Communication & Influence + 5+ years of experience presenting complex data and insights to executive or cross-functional leadership, driving ... Preferred but Differentiating Qualifications + Background in predictive analytics, machine learning, or data science for CX . + Experience standing up a signal… more
    UKG (11/15/25)
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  • Staff Analytics Engineer

    Coinbase (Sacramento, CA)
    …supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and business analytics by building scalable, impactful ... data solutions. We transform raw data into actionable insights through robust pipelines,...doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role… more
    Coinbase (11/07/25)
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