- City National Bank (Los Angeles, CA)
- … - Officer or AVP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The CX & Insights Analyst works with product and business unit stakeholders ... required of business stakeholders. * End-to-end creation and implementation CX programs and leveraging CX data...mid-level stakeholders across the organization * Help assess new data sources for service & digital insights … more
- City National Bank (Los Angeles, CA)
- …EXPERIENCE & INSIGHTS SENIOR ANALYST * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... CX research programs. And finally, it includes leveraging CX data to create dashboards and reports...of senior stakeholders across the organization * Assess new data sources for service & digital insights … more
- US Bank (Los Angeles, CA)
- …One. **Job Description** We are seeking an experienced Customer Experience Data Analyst to join our Operations and Enterprise Insights team within US Bank's ... blend of statistical analysis, data visualization, and data engineering. We expect the analyst to...tools), including the ability to design, build, and manage CX dashboards, apply filters, and generate insights … more
- Meta (Burlingame, CA)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer feedback ... with data -led storytelling and demonstrated experience in conveying complex insights to non-technical stakeholders 15. Proficiency in data visualization… more
- Verint Systems, Inc. (Sacramento, CA)
- …Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business ... research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data -driven stories showing trends and improvement… more
- Stanford Health Care (Newark, CA)
- …Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the integrity of all data used ... (United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting … more
- Carrington (Anaheim, CA)
- **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... forward progress and efficiencies. + Partner with other departments (IT, Data Integration, etc.) when needed for system/IVR enhancements and troubleshooting of… more
- Coinbase (Sacramento, CA)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA… more
- Coinbase (Sacramento, CA)
- …supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and business analytics by building scalable, impactful ... data solutions. We transform raw data into actionable insights through robust pipelines,...doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role… more
- Cisco (San Jose, CA)
- …Partner with Product Management and Engineering to influence roadmap through field insights , customer feedback, and strategic use cases + Represent Cisco at industry ... events, analyst briefings, and strategic customer engagements + Align with Sales and CX to drive customer adoption, resolve technical blockers, and support… more
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