- KeyBank (NY)
- …intellectually curious and collaborative. The Senior Research Analyst will join our CX +EX Measurement & Insights team to assist the team in analyzing market, ... In office 3 days a week. **JOB SUMMARY** The CX Measurement & Insights team manages quantitative...client, and employee data - distilling insights into a package… more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer feedback ... with data -led storytelling and demonstrated experience in conveying complex insights to non-technical stakeholders 15. Proficiency in data visualization… more
- Verint Systems, Inc. (Albany, NY)
- …Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business ... research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data -driven stories showing trends and improvement… more
- Book of the Month (New York, NY)
- …collaborate with the CX team to gather and report on member insights . + Influencer Program Management : Coordinate our monthly influencer program. Over time, ... Mission: Our Growth & Retention Analyst role is designed to accelerate the development...: Compile and analyze member lifecycle performance and campaign data . Conduct tests and interpret results to drive LTV… more
- Carrington (Albany, NY)
- **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... forward progress and efficiencies. + Partner with other departments (IT, Data Integration, etc.) when needed for system/IVR enhancements and troubleshooting of… more
- Coinbase (Albany, NY)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA… more
- Coinbase (Albany, NY)
- …supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and business analytics by building scalable, impactful ... data solutions. We transform raw data into actionable insights through robust pipelines,...doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role… more