• Customer Experience Data Analyst…

    US Bank (Charlotte, NC)
    …One. **Job Description** We are seeking an experienced Customer Experience Data Analyst to join our Operations and Enterprise Insights team within US Bank's ... blend of statistical analysis, data visualization, and data engineering. We expect the analyst to...tools), including the ability to design, build, and manage CX dashboards, apply filters, and generate insights … more
    US Bank (09/26/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Raleigh, NC)
    …Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development of in-depth insights tied to client business ... research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data -driven stories showing trends and improvement… more
    Verint Systems, Inc. (08/22/25)
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  • Consumer QA Analyst III

    Coinbase (Charlotte, NC)
    …identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights . * *Expert calibrator*: Strong communications skills ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter… more
    Coinbase (07/26/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Raleigh, NC)
    **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... forward progress and efficiencies. + Partner with other departments (IT, Data Integration, etc.) when needed for system/IVR enhancements and troubleshooting of… more
    Carrington (08/20/25)
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  • TMS Compliance QA Analyst IV

    Coinbase (Charlotte, NC)
    …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA… more
    Coinbase (08/29/25)
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  • Staff Analytics Engineer

    Coinbase (Charlotte, NC)
    …supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and business analytics by building scalable, impactful ... data solutions. We transform raw data into actionable insights through robust pipelines,...doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role… more
    Coinbase (08/19/25)
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