- Comcast (Philadelphia, PA)
- …Highly motivated and results oriented change agent with strong technology, business, product , and design foresight. + ** Manager :** Ability to lead sophisticated ... information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Product Development; Business; Product Management Base pay… more
- Coinbase (Harrisburg, PA)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure,...an engineering team and guide the development of essential product features and underlying infrastructure. * Coach your direct… more
- Context Travel (Philadelphia, PA)
- CX Delivery Associate, UK, Ireland, Iberia, Americas ROLE: Delivery Associate, UK, Ireland, Iberia, Americas JOB DESCRIPTION The Context Delivery team is responsible ... client and advisor communications and operational workflow for a high-quality tour product . As Delivery Associate, UK, Ireland, Iberia, Americas , your primary focus… more
- Zoom (Harrisburg, PA)
- What you can expect We are hiring a Product Marketing Manager , focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to join the Product ... automation. About the Team You'll be joining the Zoom CX -marketing team, working cross-functionally with product , sales,...the Zoom CX -marketing team, working cross-functionally with product , sales, design, and campaign teams to bring ZVA… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, ...CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer Care, with a mandate to… more
- Coinbase (Harrisburg, PA)
- …all times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and ... build and manage the Analytics Engineering team supporting finance, CX , HR, compliance and other product teams....supporting finance, CX , HR, compliance and other product teams. Your team will create domain-specific data marts,… more
- Verint Systems, Inc. (Harrisburg, PA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely...assets. In this role, you will work closely with Product Management, Go to Market, and the Presales Consulting… more
- Verint Systems, Inc. (Harrisburg, PA)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Manager , Engineering leads one or more product engineering teams within ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...our WFM product family. This Manager serves as a driver to organize development, quality… more
- Verint Systems, Inc. (Harrisburg, PA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more
- Vanguard (Malvern, PA)
- What you will have as an Advanced Data Analytics Manager + Problem solving skills: Ability to formulate a framework and roadmap to solve through complex and ... ambiguous business/ product problems in partnership with various data functions +...showcase the value of analytics in solving through complex CX challenges. + Expert stakeholder management skills - actively… more