- Mass Markets (Wichita, KS)
- …with operations teams + Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... Sales Manageroversees all aspects of our call center team. As a sales manager , you will ensure an exceptional customer experience in all customer touchpoints,… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Wichita, KS)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... pro-actively seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings with supervisor to complete… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... + Escalate unresolved issues to the appropriate team or manager . + Stay current by attending training sessions and...country where the job is based. Subject to the program and location of the position + Must be… more