- Mass Markets (Wichita, KS)
- …with operations teams + Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager , ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Wichita, KS)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Wichita, KS)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... pro-actively seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings with supervisor to complete… more
- Mass Markets (Wichita, KS)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a ... country where the job is based. Subject to the program and location of the position + Must be...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KS)
- …+ Must be authorized to work in the country where the job is based. Subject to the program and location of the position + Must be willing to submit up to a LEVEL ... II background and/or security investigation with a fingerprint. Job...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... + Escalate unresolved issues to the appropriate team or manager . + Stay current by attending training sessions and...country where the job is based. Subject to the program and location of the position + Must be… more
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