- Carrington (Plano, TX)
- …+ A minimum of two (2) years' experience in the Banking, Mortgage/ Loan Servicing industries. + Strong knowledge of Fair Debt Collection Practices Act. ... payment history and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond… more
- DriveTime (Fort Worth, TX)
- …systems to handle skip tracing. + Maintain positive working relationships with the Loan Servicing team . **Knowledge, Skills and Abilities (The Good Stuff)** ... Hood** DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's...+ Must stay within Fair Debt Collections Practice Act guidelines on all… more
- PennyMac (Fort Worth, TX)
- …delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a ... INVESTIGATIONS, and RISK MANAGEMENT + Manage and resolve intricate loan servicing issues and handle advanced escalations...+ Consumer Financial Protection Bureau (CFPB) guidelines. + Fair Debt Collection Practices Act (FDCPA). + Equal… more
- Carrington (Plano, TX)
- …dates, etc., in mortgage servicing system. + Knowledge of Fair Debt Collection Practices Act preferred. + Knowledge of relevant and industry-specific ... + Customer service/call center experience preferred, but not required. + Banking, Mortgage/ Loan Servicing industry experience preferred, but not required. +… more