- City of New York (New York, NY)
- …safety and decrease recidivism. The Department is seeking to hire two ( 2 ) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk / desktop support for hardware and software computer...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
- New York State Civil Service (Hauppauge, NY)
- …Utilize methodical troubleshooting and investigative processes to resolve unique Level 2 , 3 and 4 enterprise issues in helpdesk -based environment.* Resolve ... Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 8237 Occupational Category IT Engineering, Sciences Salary… more
- City of New York (New York, NY)
- …Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated to providing agency staff with the highest ... level of technical support, dependable service, and timely problem...outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk / desktop support for hardware and software computer systems and peripherals. - ... systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. -...Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in… more
- Canon USA & Affiliates (New York, NY)
- …clients other offices. The position requires basic knowledge of all the equipment and desktop software that is used in the Firm. Position will be responsible for ... Support. **Responsibilities** + Provide telephone and deskside support for all desktop and laptop systems distributed by Milbank's IT department. + Troubleshoot… more
- Canon Business Process Services (New York, NY)
- …clients other offices. The position requires basic knowledge of all the equipment and desktop software that is used in the Firm. Position will be responsible for ... Deskside Support. Responsibilities + Provide telephone and deskside support for all desktop and laptop systems distributed by Milbank's IT department. + Troubleshoot… more
- New York State Civil Service (Brooklyn, NY)
- …Utilize methodical troubleshooting and investigative processes to resolve unique Level 2 , 3 and 4 enterprise issues in helpdesk -based environment.* Resolve ... by providing technical expertise and guidance in all areas of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous software, general… more
- City of New York (New York, NY)
- …Administration, Furniture Procurement, AiM\BIRT Custom Reporting (BIRT is a top- level data visualization and reporting software), Management Contracts and ... computer systems maintenance/support for all GSS. Supervise and provide extensive desktop user support with error analysis/troubleshooting for all GSS workstations,… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk / Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …are required EDUCATION and EXPERIENCE + High school degree or equivalent required + 2 + years of IT helpdesk support experience in a professional services ... ESSENTIAL DUTIES AND RESPONSIBILITIES + Install, configure and troubleshoot desktop and laptop hardware, peripherals, operating system and firm business software. +… more