- Insight Global (New York, NY)
- …Skills and Requirements - 2 + years experience as a Level 1 helpdesk associate - Experience using ticketing systems to ... Job Description Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients to sit in New York. This person… more
- Mount Sinai Health System (New York, NY)
- …Avenue New York, NY 10029 Shift: Monday - Friday, Days 9am - 5pm The Desktop Support Specialist III is a senior level technician who provides an escalated ... business area management and staff at a highly technical level for all aspects of workplace technology services including...related area and five years of experience in a helpdesk , desk side, application, or systems support role. **OR**… more
- YAI (Westchester County, NY)
- …+ Works closely with IT service desk team to receive, troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling. + Responds ... in a timely and appropriate manner, in accordance with established service level agreements (SLAs). + Provides on-site, in-person and/or telephone technical support… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and peripherals. ... systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor,...Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in… more
- New York State Civil Service (Syracuse, NY)
- …such as VOIP, Mobile, Cellular, POTS, etc.* Identify and resolve unique Level 2 , 3 and 4 enterprise issues in helpdesk -based environment.* Resolve help desk ... providing technical expertise and guidance in all areas of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous...4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of… more
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