- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to… more
- TEKsystems (Mountain View, CA)
- Description Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not limited to operating systems, ... email, standard desktop applications, printers, mobile devices and other standard end...appropriate team when the incident cannot be resolved by Tier 2 . Must be able to provide… more
- TEKsystems (Fountain Valley, CA)
- …well as provide escalation of unresolved problems, incidents, requests, and issues to the appropriate Tier 2 and Tier 3 individuals and teams. + The Service ... systems and equipment. + The knowledge base of the Technician allows for resolve, triage, escalation, documentation, communication, and...Service Desk Tier 1 incidents, or escalates Tier 2 and 3 support incidents to… more
- Unilever (El Segundo, CA)
- …of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, software, and ... for extraordinary hydration. **About the role:** The IT Support Technician II serves as the primary point of contact...a positive user experience. The ideal candidate will have 2 -4 years of helpdesk experience and be comfortable working… more
- Amentum (Camarillo, CA)
- …that date._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Amentum is seeking an **IT Support Technician ** in **Camarillo, CA** to support our DHS...support role + Demonstrated ability to troubleshoot and resolve desktop , network, or other IT issues + Good technical… more