- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to… more
- TEKsystems (Fountain Valley, CA)
- …well as provide escalation of unresolved problems, incidents, requests, and issues to the appropriate Tier 2 and Tier 3 individuals and teams. + The Service ... systems and equipment. + The knowledge base of the Technician allows for resolve, triage, escalation, documentation, communication, and...Service Desk Tier 1 incidents, or escalates Tier 2 and 3 support incidents to… more
- Unilever (El Segundo, CA)
- …of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, software, and ... for extraordinary hydration. **About the role:** The IT Support Technician II serves as the primary point of contact...a positive user experience. The ideal candidate will have 2 -4 years of helpdesk experience and be comfortable working… more
- Amentum (Camarillo, CA)
- …that date._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Amentum is seeking an **IT Support Technician ** in **Camarillo, CA** to support our DHS...support role + Demonstrated ability to troubleshoot and resolve desktop , network, or other IT issues + Good technical… more