- Cengage Group (Houston, TX)
- …and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... Amplitude and other analytics tools to tag the full digital experience . Gather appropriate data and build...programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability… more
- Cengage Group (Houston, TX)
- …from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to ... and other product analytics tools to tag the end-to-end digital experience , collect the right data, and...to product changes and measure the business value and customer satisfaction delivered by the digital product.… more
- Sysco (Houston, TX)
- …the customer (VOC) and develop insights. Develop and enhance the digital customer experience through conceptual designs, proof-of-concepts (POC), ... and vision with an eye towards balancing productivity and customer experience . + Lead the product team...applying Design Thinking principles to create enterprise solutions. + Experience with global digital platform deployments. +… more
- Robert Half The Creative Group (Coppell, TX)
- … customer acquisition, engagement, and retention. * Collaborate with product and customer experience teams to enhance digital touchpoints throughout the ... and rewards programs, integrating them seamlessly into the broader digital experience . * Work closely with cross-functional...and digital content optimization. * Familiarity with customer experience tools and best practices to… more
- Texas Instruments (Dallas, TX)
- …of data to deliver actionable insights, and operationalize those actions into a positive digital experience for the customer via sales automation, marketing ... and other marketing technology to create audience segments and deliver a customer -focused experience across digital channels. + Enabling fast reporting by… more
- Concentrix (Austin, TX)
- …one or more of the following areas: Consulting, user centered design, voice/ digital bot/channels, customer experience , industry vertical(s), contact center ... Home (https://jobs.concentrix.com/) "Job Details **Senior Solution Architect- Customer Experience - CX Solutioning** Other Account Management Location United… more
- Caterpillar, Inc. (Irving, TX)
- …to streamline operations, accelerate digital capability deployment, and elevate customer experience across our global dealer network. We are seeking ... **Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes...university degree or certification that is equivalent. + Proven experience designing and implementing Dynamics 365 Customer … more
- Palo Alto Networks (TX)
- …consulting, professional, and technical services to drive customer outcomes. The Digital Customer Experience team seeks to deliver services through ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world...Experience ** + 5+ years of professional services and customer escalations experience , with least 3+ years… more
- Pegasystems (Houston, TX)
- …-Centric Approach:** Build trusted advisor relationships with senior stakeholders in marketing, customer experience , digital channels, analytics, and value ... transformation. + Comfortable engaging with senior executives in marketing, retention, customer experience , digital channels, and analytics. + Able to… more
- NTT America, Inc. (Plano, TX)
- …advising executive-level clients on complex transformation initiatives. + Deep understanding of digital ecosystems, customer experience strategy, and AI/ML ... is the culmination of the company's strategy to acquire and integrate the skills, experience , and technology of leading digital companies, backed by NTT DATA's… more