- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... including invoicing, applying manual payments, generating aging reports, and reconciling customer accounts. + Record routine journal entries and bank transactions. +… more
- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... qualities: + High School Diploma/GED + 2-3 years of experience in quality assurance or a similar role within...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Mass Markets (Killeen, TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... our agents to exceed client expectations and deliver exceptional customer experiences. If you're passionate about coaching, communication, and...or a related field (preferred). + 2+ years of experience as a trainer in a BPO or high-volume… more
- Mass Markets (Killeen, TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... operational data and implement strategies to improve efficiency and customer satisfaction. + Drive continuous improvement initiatives across training, quality,… more
- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... Collaboration:Partner with cross-functional teams, including marketing, product development, and customer success, to align sales initiatives with overall business… more
- Mass Markets (Killeen, TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... speaker, personable, creative, dependable, and demonstrates a strong work ethic. Prior experience in call center operations or client services is highly desirable.… more
- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... invoicing, applying manual payments, generating aging reports, and reconciling customer accounts. + Record routine journal entries and bank...with you over time. Starting compensation is based on experience , and we offer a variety of benefits and… more
- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... reliable, and have a strong work ethic and attention to detail. Prior administrative experience is recommended but not required. To be considered for this role, you… more
- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... Ideal candidates for this position are highly motivated and dedicated. + Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred) +… more
- Mass Markets (TX)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience ... or related field; CPA or equivalent preferred. + 6+ years of progressive accounting experience , with at least 2 years in a supervisory or managerial role. + … more