- Caterpillar, Inc. (Irving, TX)
- …Do:** + Help define the CIAM product vision, roadmap, and KPIs, balancing customer experience , regulatory compliance, and security. + Translate business and ... feedback. + Evaluate and integrate emerging technologies (eg, Password less,) to enhance customer trust and digital agility. + Partner with UX, marketing, and… more
- Microsoft Corporation (Irving, TX)
- …agents (like Copilot Studio), Power Platform or competing solutions. + 2+ years of experience with Call Center solutions. Digital Solution Engineering IC4 - The ... potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and… more
- Teleperformance USA (Brownsville, TX)
- …**Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience .** **Be Part of Our TP Family** **It is ... :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business… more
- ServiceNow, Inc. (Addison, TX)
- …our purpose to make the world work better for everyone. **Team** The Customer Engagement team partners with executives on our 360-degree approach to customer ... opportunity to partner daily with our Executive Practitioners within the Digital Technology organization to elevate CxO engagements, increase wallet share, and… more
- Wells Fargo (Irving, TX)
- …other digital opportunities, as needed + Receive direction from customer service supervisor and escalate non-routine questions **Required Qualifications:** + 2+ ... staying abreast of changes to them + Advocate for digital services such as online delivery of statements and...years of Customer Service, Financial Services or Contact Center experience… more
- General Motors (Austin, TX)
- …telematics platforms, and digital training tools. + Ability to analyze customer data and derive actionable insights. + Experience onboarding, training, and ... Dallas, TX.** **The Role:** GM Envolve is actively seeking passionate and proactive Customer Success Managers (CSMs) to support the post-sales journey for our fleet… more
- Concentrix (Austin, TX)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... The deadline to apply for this position is 12/15/2025. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part… more
- Merck (Austin, TX)
- … Customer Experience Strategy, Customer Feedback Management, Customer Rapport, Customer Strategy, Digital Analytics, Health Outcomes, Hospital ... extended "in-scope" customer team to ensure a consistent customer experience across our Company's divisions and functional areas; ensure integration with… more
- Oracle (Austin, TX)
- …**Distinguishing Characteristics** Support Renewal Representative has at least one year customer service experience within the software and/or related services ... transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle This is a… more
- Brink's (Coppell, TX)
- …large financial institutions. This role is a key influencer in shaping customer experience strategy, driving alignment of service processes and performance ... Sr. Director-Level Leadership Traits + Enterprise Strategic Leadership: Define and execute customer experience strategies aligned with enterprise goals. + … more