- SCRAM Systems (Albany, NY)
- …data-driven journey design. This role helps translate strategy into actionable plans, architect campaigns across the full funnel, and coach a growing team spanning ... clear, actionable multi-channel roadmaps. * Ensure alignment between creative, digital , analytics, marketing operations, and field-facing teams. Brand & Segmentation… more
- Capgemini (New York, NY)
- …drive business value and customer satisfaction. **Key Responsibilities:** * Proven experience as a Solution Architect , SME, or Consultant with deep expertise ... **Job Title** : Solution Architect - Customer Service Management **Location**...architecture to business outcomes. * 3 years of hands-on experience in Service Integration, including design, transition, and operations.… more
- Deloitte (New York, NY)
- … needs + Serving as the Data Architect and subject matter expert for customer experience & marketing data solutions (eg Customer Data Platform) during ... Adobe Experience Platform Data Architect (Specialist Senior) Our Deloitte Customer ...and customer value creation and capture, through customer and commercial strategies, digital products and… more
- Cisco (New York, NY)
- …the Team** Our Customer Delivery Architects are an integral part of the Customer Experience (CX) team supporting our customers! We combine the power of Cisco ... be the groundbreakers of technology. **Your Impact** As a Customer Delivery Architect , you will play a...expectations of our SLED customers, delivering a consistent outstanding customer experience . In this customer -facing… more
- Capgemini (New York, NY)
- …and NY and NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, ... degree in computer science, business, engineering, or related field (or equivalent experience ). + ServiceNow Certified Technical Architect or Master Architect… more
- IBM (New York, NY)
- …CJA, and Adobe Experience Platform. * Adobe Certified Master certifications: AEM Architect , Adobe Campaign Classic Architect , and Adobe Target Architect ... and marketing automation best practices. * Adobe Certified Expert - Adobe Experience Platform Architect certification IBM is committed to creating a… more
- Deloitte (New York, NY)
- Martech Technical Architect (Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... and customer value creation and capture, through customer and commercial strategies, digital products and...15, 2025 Work you'll do As a Martech Technical Architect at Deloitte Digital , you will serve… more
- Capgemini (New York, NY)
- …Qualifications:** Bachelor's degree in Computer Science, IT, or related field. 5 years of experience as a ServiceNow Architect with HRSD focus 1. Deep knowledge ... **Job Title:** Managing Delivery Architect - ServiceNow HRSD Architect **Location:** Dallas, TX; Atlanta, GA; New York, New York; Houston, TX; Chicago, IL; New… more
- Capgemini (New York, NY)
- …units, ensuring alignment with strategic goals and delivering exceptional customer service experiences. **Responsibilities:** Architect , design, and implement ... ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations, and digital workflows. **ServiceNow… more
- CompuCom (Albany, NY)
- …skills. + ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA). + Experience with Agile or DevOps methodologies. ... Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To...to focus on what matters most, we employ a customer -centric, hard-working, and talented group of people that Act… more
