- Alkermes, Inc. (Waltham, MA)
- Overview The Customer Experience Marketer is a strategic partner to the Brand Marketing team, responsible for defining the customer experience strategy ... strong cross-functional collaboration skills to design and optimize data-driven, insight-led customer experiences that align with brand strategy and drive business… more
- Staples Advantage Canada (Framingham, MA)
- …management, digitally led innovation, and data-driven decision-making, and team leadership, the Director will build a customer experience flywheel that ... The Director of Digital Sales Innovation will lead and...sales chat strategy, establishing its role in the broader customer experience , determining staffing models, and ensuring… more
- Creative Force (Boston, MA)
- …time we chat. But don't just take our word for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the role, ... we don't always hire the people with the most experience . Some of us have PhDs. Others have spent...What's the Role? Still interested? Awesome. Here's the deal: Customer Success Managers at Creative Force play a mission-critical… more
- Vertex Pharmaceuticals (Boston, MA)
- …high-value commercial AI products that automate operations, accelerate patient access, and enhance customer experience . The Senior Director will define and ... commercial competencies including:* Insight Generation: Forecasting, data synthesis, and customer experience insights.* Commercial Strategy: Portfolio planning,… more
- Capital One (Cambridge, MA)
- Director , Software Engineering As a Capital One Director of Software Engineering, you will lead the development of large-scale, distributed AI and ML customer ... mobile applications built on highly-available microservices. This role requires solid experience in emerging and traditional technologies to design, build, and scale… more
- Capital One (Cambridge, MA)
- Director , AI Engineering Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more
- Capital One (Boston, MA)
- Director , Technical Program Management - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... to question the status quo. As a Capital One Director , Technical Program Management, you'll have the opportunity to...a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop… more
- Resource Innovations (Boston, MA)
- Resource Innovations (RI) is seeking a Director of Business Development and Sales to join our Customer Engagement Practice, leading growth across e-commerce, ... the energy, clean tech, and utility sectors. As the Director of Business Development and Sales, you will lead...will lead all aspects of business development for our Customer Engagement Practice - including online marketplaces, product and… more
- Axon Enterprise (Boston, MA)
- …perspective in internal leadership discussions. Translate feedback into action that improves customer experience and product outcomes. What You Bring Bachelor's ... at a company where you matter. Your Impact The Director of Customer Success is accountable for...degree or equivalent experience . 8+ years in customer -facing roles, with… more
- Boston College (Boston, MA)
- …Here is the current opportunity to begin (or return to) your Boston College experience ! Job Title : Director for Major & Leadership Giving / Associate ... Athletics Director (herein referred to as "The Director ")....on various factors, including the candidate's qualifications, skills, competencies, experience , and internal equity considerations. Full‑Time Equivalent Hiring Range:… more
