- Celestica (Boston, MA)
- …experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and ... revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary… more
- Sanofi Group (Cambridge, MA)
- …to maximize the impact of marketing campaigns, achieve target KPIs, and drive a customer experience aligned to the wider omnichannel ambition. As part of these ... I **Job Title:** Associate Director , Specialty Care Customer Engagement **Location:**...clear, simple, and compelling manner to senior leaders + Experience influencing without direct authority + Budget management … more
- Lumeris (MA)
- …and engagement of _Tom_ services with customers. Use data-driven insights to optimize customer experience and outcomes. + ** Customer Health Monitoring** : ... that values its people and empowers you to make an impact. **Position:** Director , Customer Success Lumeris Tech **Position Summary:** Own ongoing operations… more
- Takeda Pharmaceuticals (Lexington, MA)
- …is true to the best of my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and manages a team responsible for ... execution. This leader serves as the "voice of the customer " and must then translate " customer learning"...marketing, social sciences or similar field. + 7+ years experience in the pharmaceutical industry with 4-6 years in… more
- Verint Systems, Inc. (Boston, MA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The...+ Bachelors degree in a related field or equivalent experience . + 12+ years' experience working in… more
- PagerDuty (Boston, MA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Principal Financial Group (Boston, MA)
- …and skills. The Director level requires a minimum of ten years experience . The Managing Director requires fifteen years in addition to leadership in ... **What You'll Do** We're looking for a Director or Managing Director , Non-Sponsored Originations...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
- C-4 Analytics (Wakefield, MA)
- …levels of accountability and customer service. We are currently hiring for a Director , Automotive Sales & Development as we look to expand our team and support ... Director , Automotive Sales & Development: C-4 Analytics C-4...other corporate executives. What you'll need to succeed: + Experience : + 5+ years in sales or sales management… more
- State of Massachusetts (Boston, MA)
- …and Design seeks a talented individual to join our team as the Assistant Director Facilities/Residence Halls. Reporting to the Director of Facilities and working ... collaboratively with the Associate Dean / Director for Housing and Residence Life, this position provides...in the daily maintenance and repairs to create exceptional customer service for our students, faculty, staff, and the… more
- Athena Health Care Systems (Worcester, MA)
- We are hiring a Director of Nursing Services to join our dynamic care team at Worcester Rehabilitation & Health Care Center! Worcester is a 146-bed skilled nursing ... are not only committed to delivering high-quality care and customer service to our patients and their families, but...allow you to grow within the company. As a Director of Nursing Services, the purpose of your position… more