- Bank of America (New York, NY)
- Associate Director - Bank of America Experience Design Charlotte, North Carolina;San Francisco, California; Pennington, New Jersey; Boston, Massachusetts; New ... and make an impact. Join us! Bank of America's Experience Design (XD) team creates world-class end-to-end digital experiences...+ Leverage data, research, and evaluative testing across the customer journey. + Proactively seek out strategic … more
- PagerDuty (Albany, NY)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic...C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer… more
- Union College (Schenectady, NY)
- Reporting to the Director of Residential Education & Housing, this position is responsible for all residential operations, including housing assignments, residence ... openings and closings, updating departmental websites, marketing efforts, and front-line customer service functions. Serve as a member of the Residential Education… more
- CBRE (New York, NY)
- …record in the development & implementation of strategic plans * Significant experience managing customer accounts across North America, APAC and EMEA and ... candidate is required to develop and foster senior level customer relations as part of developing strategic ...of P&L, Balance Sheet and Cash Flow management. Direct experience improving all three. Credible and strategic … more
- City of New York (New York, NY)
- …building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused. A&CM's Strategic Services ... as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize...the Head of Project & Operational Excellence, the Deputy Director of P&OE should have experience with… more
- EPAM Systems (New York, NY)
- …sales to delivery + Orchestrate business transformation and product solutions, strategic roadmaps, data-driven experience design, platform implementation, and ... Client and Delivery Leader with a passion for leading strategic initiatives that make a huge impact? We are...**Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff… more
- Pfizer (New York, NY)
- …Immunology (I&I) HIT Solutions Account Director ** will lead the I&I HIT strategic approach and customer engagement with identified leading health systems in ... EHR technologies to support population health management. HIT Solutions Account Director provides strategic support and guidance for leveraging e-platforms… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …those with CNS disorders, we are seeking a skilled and experienced Medical Director of CNS Early Assets, Global Medical Affairs, responsible for certain assets ... the broader overall TA strategy determined by the Sr. Director , Franchise Lead CNS Early Assets. **Position Summary:** The...Assets will be responsible for supporting and executing the strategic vision for a select group of assigned assets… more
- Iron Mountain (Albany, NY)
- …teams who support the client to ensure we are delivering an optimal customer experience across all functions including Account Management, Sales and Services ... for purpose" application of Iron Mountain's offerings against defined customer strategic requirements. Strong presentation skills displaying...* Expertise in the Insurance / Financial sector. * Experience as a strategic account lead for… more
- CUNY (New York, NY)
- …Admissions fosters an environment that promotes the University's mission statement and strategic roadmap . The Associate Director of Admissions & Welcome ... Associate Director of Admissions and Welcome Center Operations **POSITION...Welcome Center operations by overseeing daily activities, ensuring high-quality customer service, and fostering a welcoming environment for all… more