- City of New York (New York, NY)
- …growth to become fluent in this area. Working in close coordination with the Senior Director of Strategic Initiatives, the Project Manager will play a key role ... can jeopardize the sustainability of vital services, ensuring nonprofits receive the customer service and guidance they need from the City to effectively provide… more
- NFTA (Buffalo, NY)
- … customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA at ... Union Status: NON-REPRESENTED WORK OBJECTIVE: This position supports the Director of Aviation in planning, monitoring, and marketing the...our peers. * Focus on the Customer Experience aligned with the 10-year Strategic Plan… more
- Celestica (New York, NY)
- …and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple ... Portfolio Level + Customer satisfaction and scorecard rankings + Completion of strategic initiatives to schedule + Business expansion into key new strategic … more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director...is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex… more
- LinkedIn (New York, NY)
- …Account-Based Marketing (ABM) strategy and be an integral member of the Global Customer Marketing team, which delivers strategic marketing campaigns to drive ... Manager II, you will own and define holistic, ABM-led growth strategies for LinkedIn's Strategic Accounts and Large Customer Business in NAMER. In this role, you… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery**...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- US Foods (Clifton Park, NY)
- …leadership** and much more! ESSENTIAL DUTIES AND RESPONSIBILITIES * Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead ... Leverages proprietary US Foods systems and tools to coordinate customer solutions specific to new, at risk, and lost...Our Sales process. The CSC works with the Area Director of Sales support, and cross functionally with all… more
- OneMain Financial (New York, NY)
- We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics team. Analyzing and Marketing to Present Customers (PCs) ... and cross-functional leadership skills. A successful candidate will have experience analyzing the drivers of customer engagement...Be a stakeholder on a team that advances OneMain's strategic agenda to become a multiproduct company. + Manage… more
- Albany Medical Center (Albany, NY)
- …is required; a master's degree is advantageous. One to three years of experience in developing, implementing, and managing strategic fundraising initiatives, or ... and Children's Miracle Network (CMN) Hospitals. Working closely with the Director , Signature Events, the Coordinator will develop budgets, strategies and tactics… more
- Dow Jones (New York, NY)
- …understanding of how brand, UX, and marketing intersect to shape customer experience . + Proven ability to lead both strategic planning and design ... NWSLV). **About the Role:** Dow Jones is seeking a strategic and innovative Brand Experience Design Lead...Brand Marketing team. This role focuses on enhancing user experience (UX), shaping customer journeys, and maintaining… more