- Oracle (Albany, NY)
- …and operational leadership for a team of Technical Program Managers driving large -scale data center construction and network build initiatives. You will set the ... during contracting phases, ensuring accurate and timely estimation of NRCs. + Partner with finance and procurement teams to validate assumptions and align costs… more
- Oracle (Albany, NY)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact… more
- Celestica (New York, NY)
- …Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer -centric approach, we partner with leading companies in Aerospace and ... motivated and experienced Senior Engineering Leader to spearhead a strategic customer engagement focused on cutting-edge technology solutions. This role demands a… more
- Amazon (New York, NY)
- …of customers? Do you love to innovate at the intersection of customer experience, deep learning, and high-scale machine-learning systems? If so, Amazon Sponsored ... and fast-delivery options. The team operates full-stack-from auction mechanisms to customer -facing experiences-working closely with Amazon Stores to drive the growth… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... guidelines and regulatory requirements, adjusting plans and programs as needed. + Partner with Engagement Team to vet content for the monthly newsletter (The… more
- JPMorgan Chase (New York, NY)
- …Global Mortgage Solutions team includes a global mortgage product team and a large team of Mortgage Specialists in multiple global locations who work with clients ... financial products/features from ideation to launch, considering market trends, customer needs, regulatory requirements, and ongoing monitoring and enhancements. +… more
- IQVIA (New York, NY)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... successes-ensuring alignment, resilience, and results. **Strategic Market Engagement** + Partner with Sales to shape go-to-market strategies, client retention plans,… more
- Kyndryl (New York, NY)
- …fully vaccinated against COVID-19, however, if you are hired to work at a client, customer , or partner location, you may be required to show proof of vaccination ... Platform, aligning with company goals and market opportunities. + Market & Customer Research: Conduct in-depth market research, competitive analysis, and gather … more
- Coinbase (Albany, NY)
- …activation and retention cohorts) to inform prioritization and resourcing. * Partner tightly with Growth Marketing, Data, Design, Engineering, and Finance to ... * Influence company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and long-term leverage. *What… more
- American Express (New York, NY)
- …for top GCS priorities, with the goal of driving revenue, deepening customer engagement, and accelerating GCSM growth ambitions. This is a high-visibility, ... expertise, and results-oriented execution. Success in this position hinges on strong partner management and influencing skills - including the ability to clearly… more
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