- Carrier (Palm Beach Gardens, FL)
- …or follow Carrier on social media at @Carrier. **About This Role** The Director Digital Workplace Services and ITSM leads global digital workplace services, ... including the Service Desk, onsite support, endpoint operations, and enterprise user experience initiatives. This role ensures a high-quality end-user experience, reliable IT operations across manufacturing and office environments, and adoption of AI-enabled… more
- Humana (Tallahassee, FL)
- …of our caring community and help us put health first** The Associate Director of Cloud Infrastructure Operations is responsible for leading Humana's enterprise cloud ... at the intersection of operations, technology, and AI innovation. The Associate Director of Cloud Infrastructure Operations will drive the evolution of Humana's… more
- Travel + Leisure Co. (Orlando, FL)
- …inspiration into exceptional experiences for millions of travelers worldwide. The ** Director of Database & Middleware** is responsible for the strategic direction, ... who provide architecture, engineering, operational support, and administration. The Director ensures robust, scalable, and secure technical solutions are designed… more
- CVS Health (Tallahassee, FL)
- …we do it all with heart, each and every day. **POSITION SUMMARY** The Director of Knowledge Management will lead the strategy, implementation, and governance of an ... Infrastructure & Security-wide Knowledge Management program. Reporting to the Executive Director - Technical Architecture, this Director will serve as the… more
- PagerDuty (Tallahassee, FL)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director , Platform Product Management** to join our diverse, customer-focused team in ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …to system users and technical peers. + Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & ... Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. + Installs, configures, troubleshoots, and upgrades computer-related production… more
- CompuCom (Tallahassee, FL)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... delivery across the enterprise. The Senior ServiceNow Architect reports to the Senior Director and Practice Leader. This role will be front-and center in consulting… more
- Mastercard (Miami, FL)
- …connect, and empower your colleagues globally. Role Working with the Global Director of Multimedia Services to: * Plan and implement strategic refresh projects ... service management of audio-visual products within the region * Manage ITSM process for ticketing, incident reporting/resolution, and monitoring * Contribute to… more
- Copeland (Tallahassee, FL)
- …Senior Manager, Global Network Services works under the direction of the Global Director of Network Services. **As the Senior Manager, Global Network Services, you ... Palo Alto and zScaler products + Advanced experience in network operations and ITSM services + Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and… more
- BJs Wholesale Club (Orlando, FL)
- …(demarcation point) in the club & fuel sites. The engineer will report to the director managing the field support team. The engineer will work closely with Store & ... time. Desired Skills: + Experience with remote support tools and ITSM /ticketing platforms (ServiceNow or similar solution). + Effective communication and… more