- Marriott (Bethesda, MD)
- …This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst. In this ... ITAM Team and Product Owners across Marriott. This role will report to Director of the ServiceNow IT Asset Management and Configuration Management (CMDB) team. As… more
- Cecil College (North East, MD)
- …US, as the College does not offer Visa sponsorships. Summary: The Director of Infrastructure and Service Delivery provides strategic and operational leadership for ... that support the College's mission and strategic priorities. The Director leads infrastructure modernization efforts, oversees vendor-managed network and… more
- Datavant (Annapolis, MD)
- …technology deployment, endpoint engineering, IT asset management (HAM & SAM), ITSM processes, and tooling-including full ownership of Jira Service Management ... efforts and driving systemic remediation. + Establish and refine ITSM processes-including incident, request, change, problem, knowledge, and configuration… more
- Humana (Annapolis, MD)
- …of our caring community and help us put health first** The Associate Director of Cloud Infrastructure Operations is responsible for leading Humana's enterprise cloud ... at the intersection of operations, technology, and AI innovation. The Associate Director of Cloud Infrastructure Operations will drive the evolution of Humana's… more
- PagerDuty (Annapolis, MD)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director , Platform Product Management** to join our diverse, customer-focused team in ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- Datavant (Annapolis, MD)
- …cost optimization, operational reviews, and performance management. + Familiarity with ITSM frameworks such as ITIL, along with experience utilizing and improving ... workflows within platforms like Jira Service Management or ServiceNow. + Strong knowledge of Windows, macOS, collaboration suites, endpoint security, device lifecycle management, and productivity tooling ecosystems. + Proven ability to lead complex technical… more
- CompuCom (Annapolis, MD)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... delivery across the enterprise. The Senior ServiceNow Architect reports to the Senior Director and Practice Leader. This role will be front-and center in consulting… more
- NTT America, Inc. (Baltimore, MD)
- …for engineering decisions and design quality, partnering with the Program Director , Operations leadership (NOC/SOC), and agency stakeholders to ensure outcomes that ... management, monitoring, and design solutions. Experience integrating **NOC/SOC** , ITSM platforms, event correlation, and observability stacks; strong bias for… more
- Copeland (Annapolis, MD)
- …Senior Manager, Global Network Services works under the direction of the Global Director of Network Services. **As the Senior Manager, Global Network Services, you ... Palo Alto and zScaler products + Advanced experience in network operations and ITSM services + Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and… more