- Audacy (New York, NY)
- **Overview** **Job Title:** Director , Enterprise Support Services **Department:** Technical **Reporting To:** Vice President, Enterprise Applications and Support ... (MSP) to support customers. + Product owner for current ITSM enterprise tool and the optimization and integration of...You:** **Required:** + 8+ years Technical Support, NOC, or ITSM experience. + 5+ years experience managing 24/7 teams.… more
- CUNY (New York, NY)
- Director of Virtualization, Storage, and Platform Services (IT Computer Systems Manager 6) **GENERAL DUTIES** IT Computer Systems Managers manage and direct an ... and expansion of the CUNY network spanning across all CUNY campuses. The Director of Virtualization, Storage, and Platform Services is a senior IT leader responsible… more
- Humana (Albany, NY)
- …of our caring community and help us put health first** The Associate Director of Cloud Infrastructure Operations is responsible for leading Humana's enterprise cloud ... at the intersection of operations, technology, and AI innovation. The Associate Director of Cloud Infrastructure Operations will drive the evolution of Humana's… more
- MongoDB (New York, NY)
- We are seeking a dynamic and innovative Director of Global Support to lead our global support team within the Global Enterprise Technology (GET) department. This ... user experience, and driving continuous improvement across our global enterprise. The Director of Global Support will oversee the Triage team, L2 support, and… more
- CVS Health (Albany, NY)
- …we do it all with heart, each and every day. **POSITION SUMMARY** The Director of Knowledge Management will lead the strategy, implementation, and governance of an ... Infrastructure & Security-wide Knowledge Management program. Reporting to the Executive Director - Technical Architecture, this Director will serve as the… more
- Fordham University (Bronx, NY)
- …Position Summary: Reporting to the Assistant VP, IT Client Services, the Assistant Director of Configuration Management Database ( CMDB ) & IT Asset Management ... model and architecture to align with business and IT service needs. The Assistant Director also acts as a liaison with vendors responsible for asset procurement and… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director , Platform Product Management** to join our diverse, customer-focused team in ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- CompuCom (Albany, NY)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... delivery across the enterprise. The Senior ServiceNow Architect reports to the Senior Director and Practice Leader. This role will be front-and center in consulting… more
- New York State Civil Service (Albany, NY)
- …coordination, tracking, and documentation support for project, portfolio, and ITSM activities, improving data accuracy, reporting consistency, and operational ... limited to:* Manage the calendar and scheduling for the assigned NYSP director -level leader, including coordination of meetings, briefings, and site visits across… more
- Copeland (Albany, NY)
- …Senior Manager, Global Network Services works under the direction of the Global Director of Network Services. **As the Senior Manager, Global Network Services, you ... Palo Alto and zScaler products + Advanced experience in network operations and ITSM services + Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and… more
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