- Capgemini (New York, NY)
- …experience flows to enable seamless customer and employee journeys. * Ensure CRM solutions are integrated with ERP, contact center, MarTech, portals, and ... Dynamics 365 * Translate business goals into scalable CRM architectures that support customer 360, sales/service...that support customer 360, sales/service automation, partner management , and digital onboarding. * Architect data… more
- Capgemini (New York, NY)
- …strategy. * Translate complex business challenges into scalable CRM solutions using platforms like Salesforce, Microsoft Dynamics , and integrating with ... NY** **Key Responsibilities** * Lead architecture and design of CRM and customer engagement solutions ...policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center, customer … more
- Capgemini (New York, NY)
- …MarTech solutions including campaign management , personalization, CDPs, CRM integrations, and omnichannel orchestration. * Architect solutions ... Business Architect (MarTech) - Digital Customer Experience,...management , and data governance best practices. * Drive solution design workshops and blueprinting sessions with business and… more
- Celonis (New York, NY)
- …and automation capabilities + Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM , ServiceNow), cybersecurity ... Architect , Top consulting firms CTO or Enterprise Architect at a customer ) + Strong background...at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer /Consumer Management (Service, Order Management ,… more