- SpartanNash (Grand Rapids, MI)
- …training, guidance and feedback to team to ensure standards, department procedures, and customer service expectations are being met. + Responsible to provide ... **Here's what you'll do:** + Responsible to lead the eCommerce process for receiving customer 's online orders...focused and effective customer service . + Implement the Company … more
- General Motors (Warren, MI)
- …lead scoring, and behavioral nudges that increase close rates. + Oversee eCommerce flows, supporting a deliberate shift to digital where pre-owned customer ... and/or dealer network strategy, preferably in automotive, mobility, or complex service ecosystems. + Experience growing revenue in messy operational environments… more
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