- Mass Markets (Killeen, TX)
- …Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a ... our physical contact center locations. We offer competitive compensation, performance -based bonuses, comprehensive medical, dental, and vision benefits, paid… more
- Mass Markets (TX)
- …ideal candidate will be responsible for monitoring calls, assessing agent performance , analyzing data trends, and recommending process improvements. This position ... Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation...providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a… more
- NRG Energy, Inc. (Marshall, TX)
- As an NRG employee , we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. ... requirements. + Leads the development and implementation of outage resource and performance strategies to effectively and efficiently perform all outage work +… more
- Marriott (Irving, TX)
- …and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial ... performance of the department. Develops and implements property-wide strategies...Focuses on maintaining profit margins without compromising guest or employee satisfaction. **Leading Food and Beverage/Culinary Team** * Utilizes… more
- Methodist Health System (Dallas, TX)
- …revenue cycle, including but not limited to the management of provider performance against MMG initiatives Round with staff at assigned practice daily; ensure ... assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one...huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals Ensure… more
- Howmet Aerospace (Wichita Falls, TX)
- …account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, and a Employee Assistant Program. Internal ... "A" status. Level 1 (Trainee) 0-45 Days Level 2-Consists of 45-Day performance review and hands-on practical evaluation. -Injection practical evaluation consists of… more
- Houston Methodist (Houston, TX)
- …hiring and terminating employment, coaching and counseling employees on work related performance , and assisting in the development and implementation of policies and ... and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and… more
- Mass Markets (TX)
- …team of call center agents. This role is essential in ensuring that performance standards are met, agents are effectively coached and developed, and operational ... a team of call center agents, ensuring adherence to company policies and performance standards. + Regularly evaluate individual and team performance using key… more
- Mass Markets (Killeen, TX)
- …environment. You will be responsible for managing day-to-day operations, driving performance , and ensuring service excellence across client campaigns. If you thrive ... support a team of contact center agents to meet performance targets and client SLAs. + Monitor real-time operations,...providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a… more
- Mass Markets (Killeen, TX)
- …exceptional service across BPO campaigns. You'll be responsible for performance management, coaching, and ensuring operational excellence. To be considered ... ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. + Manage...providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a… more