- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets work include the problem, the solution, the end user , initiation and completion time, and end user ... in-person customer service and phone support service to 4,000 end - user community. + Perform trouble ticket action...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Red River (Chantilly, VA)
- …team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective ... you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a...Position Tasks:** + Email Administration with basic level of user management including configuring new accounts, password resets, and… more
- General Dynamics Information Technology (Chantilly, VA)
- …installation, configuration, and upgrade of computer hardware and software. + Provides end - user software troubleshooting and support. + Applies basic diagnostic ... opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's**...certification. In addition must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of… more