- City of New York (New York, NY)
- …only when necessary. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both responsible ... user stories and conceptualize future states for user experience, new or enhanced services , and...and exception process/usage scenarios - Ability to orchestrate an end - user meeting with the goal of gathering… more
- Capgemini (New York, NY)
- …of technology to address the entire breadth of their business needs. It delivers end -to- end services and solutions leveraging strengths from strategy and ... **Job Title:** Service Management Consultant - ServiceNow Business Analyst...evaluate ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end - user … more
- GMHC (New York, NY)
- …partner in maintaining uptime, protecting data integrity, and improving the end - user experience. The ideal candidate is technically skilled, detail-oriented, ... control processes, log audits, and incident tracking. Training & User Experience + Provide basic training to end...services settings + Familiarity with ITIL or similar service delivery frameworks + Exposure to ticketing systems, remote… more
- Stony Brook University (Stony Brook, NY)
- …enhancement requests, and other system support or maintenance workflows. + Provide direct user support to functional owners, SMEs, and end users. Assist in ... Business Analyst /Senior Business Analyst **Business Analyst...Guide business analysts and junior business analysts in directing user support to functional owners, SMEs, and end… more
- Capgemini (New York, NY)
- …hours of said call * Technical documentation skills: ability to create workshop materials, end user guides, playbooks, user stories, etc. * Proficient with ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst...the entire breadth of their business needs. It delivers end -to- end services and solutions leveraging… more
- SUNY Geneseo (Geneseo, NY)
- …for Information Systems during each phase of the process. -Serve as an end user resource for applications by defining their interface requirements, consulting, ... Lead Programmer Analyst Bookmark this Posting Print Preview | Apply...manage and complete work independently + Provide outstanding customer service and teamwork + Excellent communication skills + Demonstrated… more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk unit is part of the central services group at MOCS. The team is both responsible for ensuring that all MOCS ... task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst...user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to … more
- Catholic Health Services (Bethpage, NY)
- …Finance with system configuration and maintenance in Strata, including updates to user access, department and account structures, and unit-of- service mappings. + ... is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees,...acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across… more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available to… more
- CUNY (New York, NY)
- …networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end - user of CUNYfirst. ... 2) - Provisional **GENERAL DUTIES** Under supervision, provides and/or oversees expert end - user support by proficiently and accurately inputting, auditing, and… more
Recent Jobs
-
Intern Engineer: Rail & Transit - Summer
- HNTB (Chelmsford, MA)
-
Research Security Analyst (Export Controls)
- University of Utah (Salt Lake City, UT)
-
Senior Software Developer, Bellevue, Washington
- Xplore Inc. (Bellevue, WA)
-
Senior Software Engineer - Optimization Lead
- Vanguard (Malvern, PA)