- CVS Health (Albany, NY)
- …SOP Writer acts as a bridge between technical experts, managers, and end -users, converting complex processes into clear, actionable documents that guide daily ... staff on SOP access, interpretation, and compliance obligations. + **Monitoring user adherence** : Gather metrics on SOP effectiveness. **Process Improvement:** +… more
- Staffing Solutions Organization (Albany, NY)
- …drafting proposals to help address those needs, creating test plans, and performing end user testing activities. Specific duties and responsibilities may include ... in the Critical Thinking Meetings and Joint Application Development sessions. + Perform end user testing activities for the new eligibility system for New… more
- Public Consulting Group (Albany, NY)
- …and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
- Highmark Health (Albany, NY)
- …solutions. + Basic understanding of SQL / querying capabilities. Experience with end - user reporting tools **ESSENTIAL JOB FUNCTIONS** 1. Communicate effectively ... and to develop the next generation of diverse business professionals. To that end , the program will provide hands-on training and experience in the business line,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …gathering, design, implementation, testing, training, support and maintenance. Provide end - user assistance involving analysis, identification of problems or ... Job Summary: Work with end users to coordinate the implementation of web...MAUI/Xamarin, Mobile Application Development for iOS/Android, Microsoft Azure Application Services , Microsoft Azure SQL. Work Days: M-F 8-5 Message… more
- Highmark Health (Albany, NY)
- …of relevant, progressive experience in the area of specialization + Experience with end - user reporting tools **Preferred** + Experience with SAS, Excel and ... Inc. **Job Description :** **JOB SUMMARY** HNAS (Health Now Administrative Services ) offers flexible, cost-effective solutions for employee health benefits. HNAS is… more
- Albany Medical Center (Albany, NY)
- …as a liaison among Nursing, Finance, Payroll, Human Resources, Information Services , and other stakeholders throughout Albany Medical Center. Additional duties ... reports, maintaining and administering data-based systems and processes, and providing user education and support to ensure effective system utilization and… more
- SUNY Upstate Medical University (Syracuse, NY)
- …that impact the hospital's operations run seamlessly. Work with all end -users, staff and departments, particularly Network Security & Operations, to troubleshoot ... a Bachelor's degree and 3 years of experience with user training and support; or equivalent combination of education...verbal communication skills as well as a proven customer service track record required. Consideration given in lieu of… more
- Public Consulting Group (Albany, NY)
- …and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the day-to-day operations,… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …+ Help Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. + Troubleshoot issues related to ... to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high operational standards for… more
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