• Standard Operating Procedure Analyst

    CVS Health (Albany, NY)
    …SOP Writer acts as a bridge between technical experts, managers, and end -users, converting complex processes into clear, actionable documents that guide daily ... staff on SOP access, interpretation, and compliance obligations. + **Monitoring user adherence** : Gather metrics on SOP effectiveness. **Process Improvement:** +… more
    CVS Health (10/19/25)
    - Related Jobs
  • Business Analyst - Medicaid Eligibility…

    Staffing Solutions Organization (Albany, NY)
    …drafting proposals to help address those needs, creating test plans, and performing end user testing activities. Specific duties and responsibilities may include ... in the Critical Thinking Meetings and Joint Application Development sessions. + Perform end user testing activities for the new eligibility system for New… more
    Staffing Solutions Organization (11/08/25)
    - Related Jobs
  • Cust Svc Operations Analyst 2

    Public Consulting Group (Albany, NY)
    …and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
    Public Consulting Group (10/29/25)
    - Related Jobs
  • Summer 2026 Reporting Analyst Undergraduate…

    Highmark Health (Albany, NY)
    …solutions. + Basic understanding of SQL / querying capabilities. Experience with end - user reporting tools **ESSENTIAL JOB FUNCTIONS** 1. Communicate effectively ... and to develop the next generation of diverse business professionals. To that end , the program will provide hands-on training and experience in the business line,… more
    Highmark Health (10/25/25)
    - Related Jobs
  • Senior Programmer / Analyst - AIS WebApps

    SUNY Upstate Medical University (Syracuse, NY)
    …gathering, design, implementation, testing, training, support and maintenance. Provide end - user assistance involving analysis, identification of problems or ... Job Summary: Work with end users to coordinate the implementation of web...MAUI/Xamarin, Mobile Application Development for iOS/Android, Microsoft Azure Application Services , Microsoft Azure SQL. Work Days: M-F 8-5 Message… more
    SUNY Upstate Medical University (10/03/25)
    - Related Jobs
  • Senior Reporting Analyst - HNAS

    Highmark Health (Albany, NY)
    …of relevant, progressive experience in the area of specialization + Experience with end - user reporting tools **Preferred** + Experience with SAS, Excel and ... Inc. **Job Description :** **JOB SUMMARY** HNAS (Health Now Administrative Services ) offers flexible, cost-effective solutions for employee health benefits. HNAS is… more
    Highmark Health (10/22/25)
    - Related Jobs
  • Data Analyst , Nursing Resources

    Albany Medical Center (Albany, NY)
    …as a liaison among Nursing, Finance, Payroll, Human Resources, Information Services , and other stakeholders throughout Albany Medical Center. Additional duties ... reports, maintaining and administering data-based systems and processes, and providing user education and support to ensure effective system utilization and… more
    Albany Medical Center (11/03/25)
    - Related Jobs
  • Systems Analyst

    SUNY Upstate Medical University (Syracuse, NY)
    …that impact the hospital's operations run seamlessly. Work with all end -users, staff and departments, particularly Network Security & Operations, to troubleshoot ... a Bachelor's degree and 3 years of experience with user training and support; or equivalent combination of education...verbal communication skills as well as a proven customer service track record required. Consideration given in lieu of… more
    SUNY Upstate Medical University (11/11/25)
    - Related Jobs
  • Sr Client Service Associate

    Public Consulting Group (Albany, NY)
    …and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the day-to-day operations,… more
    Public Consulting Group (08/28/25)
    - Related Jobs
  • Technology Specialist, NYC

    JDA Partners Technical Services Group LLC (New York, NY)
    …+ Help Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. + Troubleshoot issues related to ... to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high operational standards for… more
    JDA Partners Technical Services Group LLC (11/19/25)
    - Related Jobs