• Analyst , Service Desk Operations

    City of New York (New York, NY)
    …AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS. The team is both ... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to … more
    City of New York (10/29/25)
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  • Bilingual (Italian/English) Service Desk…

    CAI (Albany, NY)
    …**part-time** and **remote** . **What You'll Do** + Provide General IT end - user support + Utilize excellent customer service skills and exceed customers' ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...monthly metrics + Preserve and grow your knowledge of Service Desk procedures, products, and services +… more
    CAI (11/18/25)
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  • Sr Business Analyst - Velocity Black…

    Capital One (New York, NY)
    …the best luxury concierge service on the market. As a Senior Business Analyst on the Velocity Black AI/ML team, you will contribute to the entire data-to-model ... Sr Business Analyst - Velocity Black - AI/ML (Remote -.... Velocity Black by Capital One provides digital concierge services to its members to help them fulfill their… more
    Capital One (11/16/25)
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  • Transit Management Analyst Series…

    MTA (Brooklyn, NY)
    …and develop data presentations that communicate complex data and track progress in a user -friendly way for our audiences. + Lead end -to- end project ... Transit Management Analyst Series - Performance Analysis Unit (PAU) Job...and analytic support to deliver timely and reliable customer services . The Operations Support Division within the Department of… more
    MTA (11/03/25)
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  • Technology Analyst 1 (Product Management),…

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Information Technology Services , Office of Title Technology Analyst 1 (Product Management), Tableau, Business Intelligence, 10239 Occupational ... end users on Tableau features, dashboard navigation, and self- service analytics. Minimum Qualifications EMPLOYMENT:Five (5) years of information technology… more
    New York State Civil Service (11/18/25)
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  • SAP Configuration Analyst

    New York Power Authority (White Plains, NY)
    …storage, Cloud (IaaS, PaaS, SaaS) + Assist in design and operations of DaaS and End - user services engineering + Work cross-functionally with other teams and ... of SAP legal compliance patches and system upgrades with end -users. The SAP Configuration Analyst will also...affecting the SAP financial systems environment. This includes managing end - user activities and making decisions related to… more
    New York Power Authority (10/21/25)
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  • Level 2 Technical Support Analyst

    BAE Systems (Buffalo, NY)
    …support for zero client, thin client, thick client, desktop, laptop, and high-performance end - user computing services and peripheral devices. You'll work ... configure, and maintain printer devices, and coordinate and track end - user and common device service ...of experience in IT support, with a focus on end - user computing services and peripheral… more
    BAE Systems (11/18/25)
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  • Senior Analyst , Service Desk…

    City of New York (New York, NY)
    …with external stakeholders. The Service Desk unit is part of the central services group at MOCS. The team is both responsible for ensuring that all MOCS ... any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management… more
    City of New York (10/29/25)
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  • Business Data and Reporting Analyst , Level…

    CUNY (Staten Island, NY)
    …networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end - user of CUNYfirst. ... Business Data and Reporting Analyst , Level 2 (Provisional) - Human Resources **GENERAL...Resources **GENERAL DUTIES** Under supervision, provides and/or oversees expert end - user support by proficiently and accurately inputting,… more
    CUNY (11/07/25)
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  • Tier 1 Initial Support Analyst

    BAE Systems (Buffalo, NY)
    Analyst , you'll provide Tier 1 analysis and troubleshooting support for end - user computing devices, including zero clients, thin clients, thick clients, ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...IT support, with hands-on expertise providing initial troubleshooting for end - user devices and remote access in government… more
    BAE Systems (11/18/25)
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