- ITT (Seneca Falls, NY)
- …incident remediation system to assign, prioritize, track, and remediate incidents, tasks, and end user requests. + Work independently to resolve issues, while ... Technical Support Analyst to join their team. The Applications Technical Support Analyst will manage, design, and support services related to the engineering… more
- Highmark Health (Albany, NY)
- …issues, conducts routine maintenance, updates systems with new functionality to meet the end user 's needs, and implements new technologies. Provides guidance and ... definition and documentation, system design, and problem resolution. The analyst communicates with system end -users to understand...the use of Epic, and offers solutions to resolve end - user system issues. + Contributes to and… more
- City of New York (New York, NY)
- …with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. The team is both responsible for ensuring that all MOCS ... to 5:30pm Organizational Profile: The Mayor's Office of Contract Services (MOCS) is a New York City oversight and...user interaction and categorical data in designated customer service platforms, eg JIRA; - Propose updates to … more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Information Technology Services , Office of Title Technology Analyst 1 (Robotic Process Automation) - Project Assistant Occupational Category IT ... Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day,...York State Agencies. Under the direction of the Technology Analyst 2 (Robotic Process Automation), SG-25, the Technology … more
- City of New York (New York, NY)
- …understanding of PMO applications including business processes and how they relate to the user interfaces (UI) and back end data. This understanding is required ... with all business units to promote technology initiatives by delivering quality service , and secure solutions that provide new and improved capabilities for the… more
- Citigroup (New York, NY)
- The Business Data Analyst role is responsible for ensuring timely and accurate definition and execution of Risk requirements according to the Citi Data Governance ... data management and data governance model within ERM. The Business Data Analyst position's responsibilities include but are not limited to defining and documenting… more
- City of New York (New York, NY)
- …technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. The Office of… more
- Citigroup (New York, NY)
- …financial services industry. 3 years of experience must include: End -to- end software development lifecycle; Digital transformation tools and frameworks; ... Citibank, NA seeks a Product Management Senior Lead Analyst for its New York, New York location....micro-economics trends in relation to commercial lending and financial services ; Industry benchmarking and peer analysis tools and frameworks;… more
- M&T Bank (Buffalo, NY)
- …business to identify their requirements in how an application looks and feels to the end user ; provides feedback on them. Serves as project lead to ensure test ... in how an application looks and feels to the end user and provide feedback to clients...to ensure technology applications support internal/external customer needs and products/ services as provided by lines of business. Review business… more
- City of New York (New York, NY)
- Job Description The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting for a Director of User Support to manage ... the supervision of the Assistant Executive Director for Agency Operations, the Director of User Support will manage a team of help desk staff who field inquiries… more