- Owens & Minor (Richmond, VA)
- …Support Analyst within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, ... Practices:** Collaboratively establish, update, and maintain best practices for the entire end - user endpoint lifecycle support process. + **Provide input**… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote The ** End User Services Manager** oversees...program management. + 4+ years of leadership experience in service desk support and operations. + One… more
- Capital One (Mclean, VA)
- …for providing technology support operations including, but not limited to, end user support , IT incident Management, change management, problem ... Sr. Associate, Support Operations This role will provide onsite customer...focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies.… more
- EPS Corporation (Dahlgren, VA)
- …technical issues to higher-tier support when necessary while maintaining communication with the end user . + Support user account management, system ... Support Specialist (NEN)to provide exceptional customer service and technical support to employees and end users. This position plays a key role… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …setting. Responsibilities: + Deliver timely on-site support to customers + Provide end - user support and liaise with management on system-related matters ... obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive...provides Mission Operations, Information Technology Management, and Intelligence Analysis support services to advance National Security and… more
- SHINE Systems & Technologies (Reston, VA)
- …setting.Responsibilities: + Deliver timely on-site support to customers + Provide end - user support and liaise with management on system-related matters ... closely with the program management office team to facilitate end -of-fiscal-year activities + Assist the government customer in monthly...obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive… more
- General Dynamics Information Technology (Chantilly, VA)
- …customer service skills + Advanced experience with multiple web browsers + End user technical support skills + Documented experience performing remote ... to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL...and mission enabling software applications + Become an advanced user of the Finance and Travel applications supported by… more
- TekSynap (Dahlgren, VA)
- …Corporate IT Services contract. This position provides expert-level technicalassistanceto end -users, managing and resolving complex IT service requests and ... frameworks. + Assistin onboarding new personnel, system access provisioning, and end - user orientation. + Support audit readiness bymaintainingaccurateservice… more
- SAIC (Ashburn, VA)
- …the Department of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to provide end user ... and conference rooms. Duties: Responsible for providing desk side support to end users for complex issues..., acting as specializing in troubleshooting complex and advanced end - user issues with Classroom Technology. Must have… more
- CACI International (Reston, VA)
- …life cycle experience in addition to operations and maintenance experience providing end user support . **Responsibilities:** * Defect Resolution including ... Opportunity:** CACI is constantly seeking to augment its professional services staff with talented and motivated individuals. CACI is...documentation, configuration, and testing. * End User Support . * System… more
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