- S&P Global (Centreville, VA)
- …experience across a geographically distributed, global workforce** . This role ensures end - user devices, support services , collaboration platforms, ... and own the global digital workplace and end - user experience strategy + Establish global standards, service... Support Operations** + Lead a global, follow-the-sun end - user support model (Tier 1-3)… more
- Capital One (Richmond, VA)
- …for providing technology support operations including, but not limited to, end user support , IT incident Management, change management, problem ... Associate, Support Operations This role will provide onsite customer...focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies.… more
- EPS Corporation (Dahlgren, VA)
- …technical issues to higher-tier support when necessary while maintaining communication with the end user . + Support user account management, system ... Support Specialist (NEN)to provide exceptional customer service and technical support to employees and end users. This position plays a key role… more
- CACI International (Arlington, VA)
- …contribute to new Application and service evaluations * Collaborate with the Engineering, End User Support , and PMO teams to prioritize and plan project ... day-to-day operations including scheduling, hiring, performance monitoring, and continual service improvement of end point services... service evaluations * Collaborate with the Engineering, End User Support , and PMO… more
- Sodexo (Henrico, VA)
- …of contact for service delivery partners, including those providing end - user support and device provisioning services . + Oversee vendors responsible ... analytics. This role owns the performance and quality of services delivered by external service providers, ensuring...the execution of core operational services that support the end - user computing experience**… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …setting. Responsibilities: + Deliver timely on-site support to customers + Provide end - user support and liaise with management on system-related matters ... obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive...provides Mission Operations, Information Technology Management, and Intelligence Analysis support services to advance National Security and… more
- Oracle (Richmond, VA)
- …with a new Adoption Consultant. As an Adoption Consultant, you are responsible for providing end - user support to promote EHR efficiency and improve end - ... Product or technical expertise relevant to practice focus. **Responsibilities** **Responsibilities:** Provide end - user support to promote best practices and… more
- AeroVironment (Herndon, VA)
- … Service Desk team and serves as the highest technical escalation point for end - user support . This role is responsible for resolving highly complex issues ... process improvement initiatives, and ensuring the overall stability and efficiency of end - user computing environments. The Service Desk Technician III… more
- GovCIO (Richmond, VA)
- …Communicate both written and orally with the project team and the client about technical and end user issues + Support testing activities as needed (UAT, DR ... of our EPA ESSET team, providing team leadership, application support activities, and service desk support... end -users + Actively manage NGGS tickets and end user request inbox + With direction… more
- TekSynap (Dahlgren, VA)
- …Corporate IT Services contract. This position provides expert-level technicalassistanceto end -users, managing and resolving complex IT service requests and ... frameworks. + Assistin onboarding new personnel, system access provisioning, and end - user orientation. + Support audit readiness bymaintainingaccurateservice… more